JESSIE HENNING
Morinville,Canada
Overview
16
16
years of professional experience
Work History
Early Childhood Educator
FABLE DAY CARE
Morinville, AB
11.2022 - Current
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
Residential Cleaner
Sturgeon Cleaning Services
Morinville, AB
03.2022 - 11.2022
- Maintained a high standard of quality control by consistently meeting clients'' expectations for cleanliness and professionalism.
- Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
- Used time management and efficient cleaning methods to meet deadlines.
- Developed strong relationships with clients through consistent reliability, punctuality, and excellent service delivery.
- Upheld a professional image while working in clients'' homes, maintaining trustworthiness and discretion at all times.
Hair Stylist
Smartstyle
Airdrie, AB
09.2016 - 01.2021
- Collaborated with management to design work schedules for employees.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Organized sales area and work station to showcase products and boost sales.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Receptionist
Frost Temp
Calgary, AB
01.2013 - 02.2014
- Oversaw timely processing of invoices and payments
- Oversaw collection of outstanding invoices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Administrative Assistant
Autotemp
Calgary, AB
09.2012 - 01.2013
- Coordinated client bookings and cancellations.
- Maintained showroom cleanliness and sanitation.
- Following up and keeping track of employees’ schedules, to better assist with bookings.
- Knowledge pertaining to products offered and vehicles.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained inventory of office supplies and placed orders.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
Hair Stylist
DC Hair
Calgary, AB
09.2011 - 01.2012
- Assuring knowledge on all products and services available for clients.
- Creating and maintaining all and new clientele.
- Identifying client requirements and performing cut, color etc.
- Offering advice on products.
- Answering phone calls to book appointments.
- Completing payments for clientele using credit cards, cash and debit transactions.
- Keeping track of personal schedule with clients.
Server and Host
Montana’s Restaurant and Grill
Calgary, AB
01.2010 - 09.2011
- Greeting customers upon arrival.
- Organizing seating charts.
- Assisting other servers or co workers where needed.
- Cleaning tables and preparing spaces for future customers.
- Memorizing food and beverage menu.
- Following cash management policies.
- Memorizing customer orders and inputting the information for kitchen staff.
- Carrying drinks and food from the kitchen to the correct tables.
Education
High School Diploma - undefined
Calgary Academy
Hair stylist Program - undefined
Marvel College
Calgary, AB01.2011
Skills
- Recognized for above average customer service
- Ability to learn quickly and adapt well to new working environments and new computer software
- Ability to function independently and as a member of a team
- Organized with the ability to multitask and meet deadlines; prioritize and complete the task at hand
- Strong organizational skills; with attention to detail
- A focus on accuracy and maintaining confidentiality
- Experience in Microsoft office suite: Microsoft Word and Excel
Languages
English
Native or Bilingual
Timeline
Early Childhood Educator
FABLE DAY CARE
11.2022 - Current
Residential Cleaner
Sturgeon Cleaning Services
03.2022 - 11.2022
Hair Stylist
Smartstyle
09.2016 - 01.2021
Receptionist
Frost Temp
01.2013 - 02.2014
Administrative Assistant
Autotemp
09.2012 - 01.2013
Hair Stylist
DC Hair
09.2011 - 01.2012
Server and Host
Montana’s Restaurant and Grill
01.2010 - 09.2011
High School Diploma - undefined
Calgary Academy
Hair stylist Program - undefined
Marvel College