Jessie Guibord
Montreal
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account coordinators and sale specialists. Skilled in education and training, customer service and problem-solving. Experienced in coordinating activities with various markets and retailers to achieve strategic sales and business development objectives for new and upcoming brands.
Overview
5
5
years of professional experience
Work History
Account Executive
L'Occitane Group
08.2023 - Current
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Collaborated with internal teams to develop account strategy.
- Managed sales cycle to maintain solid customer satisfaction.
- Training and education for CA Account Coordinators
Retail Sales and Education - Account Coordinator
Grown Alchemist And L’Occitane En Provence
11.2021 - 07.2023
- Sale support within Sephora Quebec and Ottawa Stores, Holt Renfrew Ogilvy and independent accounts.
- Manage monthly, quarterly and yearly sale targets and planning of strategies for assigned territories and markets.
- Maintained extensive knowledge of competitors' offerings and presence within Sephora stores.
- Monitored campaign performance and collaborated with internal teams to optimize campaigns and identify underperforming accounts.
Counter manager
Acqua Di Parma
07.2020 - 11.2021
- Responsible for all counter and business inquiries, such as sales objectives, stock and inventory.
- Created development plans for the brands growth and new opportunities.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
Prestige Beauty Advisor
Holt Renfrew Ogilvy
08.2019 - 07.2020
- Responsible for sales and business growth for 25 clean beauty brands, such as Oribe, Tata Harper, Dyson, 111 Skin and Coola.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Hosted and prepared various events and client experiences to promote new launches.
- Followed up with customers to increase satisfaction with purchases and services.
Beauty Advisor
Sephora Canada
07.2018 - 08.2019
- Managed the Beauty Insider Client program to sign up all clients and have them involved within the program. Trained all new employees through all cash register systems and methods.
- Offered advice and support in makeup, skincare and haircare.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Education
Project Management, Google Certificates - Agile Project Management
Coursera
07.2023
Undergraduate in Women’s Psychology -
Athabasca University
Athabasca, AB06.2019
Fitness And Nutrition Diploma -
Ashworth College
09.2018
Skills
- Leadership and Entrepreneurial Experience
- Experienced in Project Management and Business Development
- Market Development and Account Management
- Motivated and driven by sales and target objectives
- Training Solutions Development
- Onboarding and Hiring Processes
- Client Education
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Account Executive
L'Occitane Group
08.2023 - Current
Retail Sales and Education - Account Coordinator
Grown Alchemist And L’Occitane En Provence
11.2021 - 07.2023
Counter manager
Acqua Di Parma
07.2020 - 11.2021
Prestige Beauty Advisor
Holt Renfrew Ogilvy
08.2019 - 07.2020
Beauty Advisor
Sephora Canada
07.2018 - 08.2019
Project Management, Google Certificates - Agile Project Management
Coursera
Undergraduate in Women’s Psychology -
Athabasca University
Fitness And Nutrition Diploma -
Ashworth College
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