Jessie Francoeur
Cochrane,AB
Summary
Organized and dedicated individual with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
Work History
Pain Therapy - Tech Assistant/Clinical Assistant
Mayfair Diagnostics
05.2023 - Current
- Prepare pain therapy sterile trays before each patient
- Quickly move between rooms to assist with department adhering to daily patient schedule
- Perform variety of assistant duties such as exam table cleaning and preparing for next patient, laundry, and stocking rooms
- Completes tech worksheet and ensure all information is accurate and complete
- Attends to every detail of patient comfort
- Answers questions or concerns regarding examination and process
- Maintains liaison between technologists, receptionists and other staff
Diagnostic Imaging Assistant
Mayfair Diagnostics
01.2023 - Current
- Greet patients in reception area in warm, respectful manner and attends to every detail of patient comfort
- Booked patients for examinations requested either by phone or in person
- Received all requisitions and ensured that patient information provided is complete and accurate
- Ensures incoming patients are admitted for examinations in timely fashion
- Maintained patient confidentiality in regards to their illnesses, treatment, and diagnosis
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Cleaned EV probes, Trophon unit, and kept Trophon room clean and tidy
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Bookkeeper (Part-time)
TRF Carpentry Ltd.
01.2013 - Current
- Responds to general inquires in professional and positive manner
- Maintained and processed invoices and deposits
- Responsible for answering and directing calls to appropriate individuals
- Entered financial information and payments to guarantee accurate and on-time payments for employees
- Organized and carried out proactive month-end, quarterly and year-end processes
Education
Certificate - Medical Office Assistant/ Unit Clerk Program
SAIT
Calgary, AB02.2023
Skills
- Excellent Customer Service
- Ability to Problem Solve and Think Critically
- Work Independently
- Exceptional interpersonal skills with ability to build effective relationships with radiologists, management, employees, and patients
- Excellent written and verbal communication skills
- Computer skills in various computer applications such as Microsoft Office, Visage RIS, Sectra PACS, SonoReview, Medinformatix RIS, & Netcare
- Strong ability to multi-task in very busy environment, self-manage, and prioritize tasks
- Professional, empathetic, and team player
- Innovative and willingness to learn new skills
Timeline
Pain Therapy - Tech Assistant/Clinical Assistant
Mayfair Diagnostics
05.2023 - Current
Diagnostic Imaging Assistant
Mayfair Diagnostics
01.2023 - Current
Bookkeeper (Part-time)
TRF Carpentry Ltd.
01.2013 - Current
Certificate - Medical Office Assistant/ Unit Clerk Program
SAIT
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