JESSIE CASTRO
VISALIA
Summary
Dedicated stock associate with proven expertise in merchandise stocking, shipping, and customer service. Recognized for punctuality and a positive attitude, ensuring seamless order fulfillment and enhanced customer satisfaction.
Overview
26
26
years of professional experience
Work History
STOCK ASSOCIATE/DRIVER
NAPA SMITH AUTO PARTS
Visalia, CA
01.2000 - Current
- Organized inventory and maintained stock levels to ensure optimal product availability.
- Assisted in training new associates on best practices for stock management.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Streamlined order fulfillment processes, ensuring accurate picking and packing of items for shipment.
- Greeted customers and directed to requested products.
- Stocked designated items on shelves, end caps and displays.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Reviewed order slips, picked products and staged merchandize to be shipped.
Education
No Degree - CHILD DEVELOPMENT
COLLEGE OF THE SEQUOIAS
Visalia, CAHigh School Diploma -
VISALIA ADULT SCHOOL
Visalia, CA2025
Skills
- Merchandise stocking
- Workplace safety
- Customer relationships
- Product restocking
- Shipping and receiving
- Shipment inspection
- Pallet jack operation
- Microsoft office
- Warehouse operations
- Customer service
- Willing to learn
- Positive attitude
- Punctual and reliable
Timeline
STOCK ASSOCIATE/DRIVER
NAPA SMITH AUTO PARTS
01.2000 - Current
No Degree - CHILD DEVELOPMENT
COLLEGE OF THE SEQUOIAS
High School Diploma -
VISALIA ADULT SCHOOL