Jessie Boulerice-Hennigar
Limoges,Ontario
Summary
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Natural Resources Canada
11.2023 - Current
- Created and maintained databases to track and record data.
- Process payments of invoices using departmental credit card and reconcile transactions.
- Facilitated collaboration within the team and executives by organizing regular meetings, and maintaining meeting minutes.
- Assisted with human resources tasks such as onboarding of volunteers, updating employee files or submitting time-off requests per company policy guidelines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Reconciled departmental credit card and resolving discrepancies to keep account audit-ready.
- Input financial data and produced reports using SAP.
Recruitment Officer
Saint Paul University
06.2023 - 11.2023
- Established strong relationships with external parties and partners.
- Organized recruitment events from inception to execution, resulting in successful and well-received gatherings.
- Incorporated ideas, input, and content for key recruitment.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Implemented school liaison strategy to promote programs in schools, colleges of further education and institutions.
- Followed up with leads to explain application process and answered questions to increase interest.
Intake and Diversion Case Manager
The Ottawa Mission
05.2022 - 06.2023
- Conducted outreach activities to engage local stakeholders in programs.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs using Motivational Interviewing.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
Frontline Worker
The Ottawa Mission
12.2021 - 05.2022
- Assisted in maintaining a safe environment for both clients and coworkers.
- Handled high-pressure situations with professionalism, ensuring client needs were met promptly.
- Promoted a welcoming environment by addressing concerns, demonstrating empathy, and resolving problems swiftly.
- Responded proactively and positively to rapid change.
- Contributed to team success by effectively communicating with colleagues and management.
- Maintained up-to-date knowledge of shelter policies and safety guidelines.
Addictions Support Counsellor
The Ottawa Mission
06.2020 - 05.2022
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Gained extensive knowledge in data entry, analysis and reporting.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Exercised leadership capabilities by successfully motivating and inspiring clients.
- Strengthened communication skills through regular interactions with clients.
Child and Youth Worker
Terrace Youth Residential Services
06.2020 - 08.2021
- Participated in meetings to develop tailored interventions for individual clients based on their specific needs, strengths, and challenges.
- Coordinated family visits, medical appointments and therapy sessions for clients.
- Provided key emotional support to special needs youth.
- Prepared reports to define goals, weaknesses and strengths of residents.
- Delivered crisis intervention services when necessary, de-escalating volatile situations while maintaining safety for all involved parties.
- Developed strong rapport with clients and families, fostering trust and open communication during therapy sessions.
- Documented data and completed accurate updates to case records.
- Implemented behavior modification strategies to address challenging behaviors exhibited by clients.
Billing and Administrative Support
Emond Harnden LLP
06.2018 - 06.2020
- Managed high-volume workloads, prioritizing tasks to ensure timely completion and accuracy.
- Followed detailed directions from lawyers to complete paperwork and dockets.
- Gained strong leadership skills by managing projects from start to finish.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Proofread and edited documents for accuracy and grammar.
- Supported financial manager with special projects and additional job duties.
- Generated financial reports to assist management with business strategy.
Education
Bachelor of Arts - Human Relations And Spirituality
Saint Paul University
Ottawa, ON04.2022
College Diploma - Technique De Réadaptation Et Justice Pénale
La Cité Collégiale
Ottawa, ON12.2019
High School Diploma -
École Secondaire Catholique De Casselman
Casselman, ON06.2016
Skills
- Customer and client relations
- Confidentiality
- Spreadsheet development
- Correspondence Writing
- Microsoft Office
- Database Maintenance
- Report Preparation
- Critical Thinking
- Training and coaching
- English Fluency
- French Fluency
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Administrative Assistant
Natural Resources Canada
11.2023 - Current
Recruitment Officer
Saint Paul University
06.2023 - 11.2023
Intake and Diversion Case Manager
The Ottawa Mission
05.2022 - 06.2023
Frontline Worker
The Ottawa Mission
12.2021 - 05.2022
Addictions Support Counsellor
The Ottawa Mission
06.2020 - 05.2022
Child and Youth Worker
Terrace Youth Residential Services
06.2020 - 08.2021
Billing and Administrative Support
Emond Harnden LLP
06.2018 - 06.2020
Bachelor of Arts - Human Relations And Spirituality
Saint Paul University
College Diploma - Technique De Réadaptation Et Justice Pénale
La Cité Collégiale
High School Diploma -
École Secondaire Catholique De Casselman
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