Jessie Attersoll
Mississauga
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and ready to tackle new challenges.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bartender/General Manager
The Brogue Irish Pub
09.2015 - 01.2025
- Recruited, interviewed and hired employees and implemented mentoring programs to promote positive feedback and engagement.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
Personal Support Worker
Sydney Mills-Cooper
09.2015 - 06.2016
- Assisted client with daily living needs to maintain independence and general wellbeing.
- Supported daily hygiene needs of patient by assisting with bathing, dressing, dental care and personal grooming.
- Entrusted to handle confidential and sensitive situations in a professional matter.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
Childcare Provider
Lauren McLean
09.2012 - 08.2015
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Promoted physical fitness by incorporating active play into daily schedules, encouraging healthy habits from an early age.
Assistant Manager
La Vie En Rose
03.2011 - 09.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Erindale Seconday School
Mississauga06-2009
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Multitasking
- Task prioritization
- Positive and professional
Certification
Smart Serve
Timeline
Bartender/General Manager
The Brogue Irish Pub
09.2015 - 01.2025
Personal Support Worker
Sydney Mills-Cooper
09.2015 - 06.2016
Childcare Provider
Lauren McLean
09.2012 - 08.2015
Assistant Manager
La Vie En Rose
03.2011 - 09.2013
High School Diploma -
Erindale Seconday School
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