Jessicca Rodriguez
Rancho Cucamonga
Summary
Dynamic restaurant professional with a strong work ethic and exceptional customer service skills, honed at Johnny Carinos Country Italian. Proven track record in enhancing guest engagement and optimizing operations through effective inventory management and staff training. Committed to delivering high-quality dining experiences while maintaining financial performance and operational efficiency.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
6
6
years of professional experience
Work History
Server
Brandon’s Diner
Upland, CA
03.2020 - Current
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Managed order accuracy and timely delivery, enhancing overall operational efficiency.
- Trained new servers on menu items and service protocols, fostering team cohesion and performance.
- Collaborated with kitchen staff to streamline service flow during peak hours, improving guest satisfaction.
- Resolved customer complaints quickly and effectively, maintaining a high level of service quality.
Restaurant Manager
Johnny Carinos Country Italian
Mira Loma, CA
05.2023 - 12.2025
- Oversaw daily restaurant operations, ensuring high standards of service and food quality.
- Trained and mentored staff, fostering a positive work environment and enhancing team performance.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed marketing strategies to increase customer engagement and drive sales growth.
- Monitored financial performance, managing budgets and cost controls effectively.
- Correctly calculated inventory and ordered appropriate supplies.
- Coordinated staff scheduling to ensure optimal coverage during peak hours.
Education
No Degree - Hospitality Management
DeVry University
Colton, CASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
Timeline
Restaurant Manager
Johnny Carinos Country Italian
05.2023 - 12.2025
Server
Brandon’s Diner
03.2020 - Current
No Degree - Hospitality Management
DeVry University