JESSICA STARR BREAULT
Hamilton,ON
Summary
Hello! My name Jessica nice you meet you! I am a hard working passionate dependable candidate with a positive attitude seeking a full time position for an opportunity to use and show my superior interpersonal skills. I am very passionate about customer service, and client relationships therefore i am always willing to go above and beyond to make sure client's receive the most genuine, caring service. I absolutely adore animals of all kinds. I am looking utilize and grow my skills to continue my passion within the animal care field.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Veterinary Assistant/Receptionist
Beattie Pet Animal Hospital
2023.12 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Observed animals for signs of distress or illness.
- Cleaned and disinfected exam areas, surgical equipment, and kennels.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Collaborated with veterinary staff to provide exceptional customer service while managing front desk tasks, phone calls, emails, and walk-in clients
- Confirmed appointments, communicated with clients, and updated client records.
- Efficiently scheduling appointments.
- Handled cash transactions and maintained sales and payments records accurately.
Professional Pet Stylist
Petsmart
2017.09 - 2023.06
- Provided specialty breed clips for Poodles, Schnauzers, and Yorkshire Terriers and many others.
- Hand Scissoring
- Developed strong relationships with customers, resulting in repeat business and positive referrals.
- Kept animal coats clean and healthy with regular washing, grooming and trimming.
- Removed undercoat buildup and conducted de-shedding on double-coated animals such as Husky's and Malamutes.
- Contributing to walk in appointment's. which range from nail trims, ear cleaning, dematting.
- Answering Phone calls, booking, scheduling appointment's.
- Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Educated clients on proper pet care techniques, contributing to healthier animals and happier owners.
Bath and Brush
Petsmart
2017.04 - 2017.06
- Bath, nail trim, ear cleaning, paw & pad trim, sanitary trim, anal gland cleaning & more.
- Answering phone calls, scheduling appointment's
- Worked flexible hours
- Proved successful working within tight deadlines and fast-paced atmosphere.
Cashier/Storefront Associate
Petsmart
2016.01 - 2016.04
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Informed customers of current store promotions to encourage additional sales purchases.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
Financial Advisor
Primarica
2015.11 - 2015.12
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Worked with clients to support understanding of rationale and details of financial strategies.
- Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans.
Certified Personal Trainer
Goodlife Fitness
2014.12 - 2015.12
- Enhanced client fitness levels by creating personalized workout routines tailored to individual goals and abilities.
- Successfully sold personal training packages.
- Educated clients on importance of proper nutrition.
- Monitored proper execution and form of clients and adjusted positions to improve results and safety
- Trained clients with strength training, cardio vascular exercise and stretching.
- Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Increased client base by offering engaging group classes that catered to various skill levels and interests.
Cashier, Sandwhich Bar Prep, Customer Service
Tim Horton's
2008.09 - 2014.12
- prepared food orders, breakfast sandwich's, lunch, coffee and many more.
- Operated cash register for cash, credit card transactions.
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Had been offered supervisor position
Cashier/Customer Service Associate
Zellers
2007.05 - 2007.12
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register to record transactions accurately and efficiently.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Order Picker/Warehouse Checker
Spectrum Chains Supply Solutions Inc
2005.06 - 2006.06
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Checked inventory and selected products from specific locations based upon availability.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Reviewed order slips, picked products and staged merchandize to be shipped.
Education
High School Diploma -
Burlington Central High School
Burlington, ON09.2012
Skills
- Pet Grooming
- Animal Care
- Veterinarian Assistance
- Content Creation
- Computer Skills
- Client Communication
- Superior customer service/ Sales (promote Special's/ New items)
- Appointment Scheduling
- Familiar and trained with cash management
- Compassionate
- Teamwork
- Motivated
- Very Punctual
- Multitasking Abilities
- Easily handle and excel high pace environment
Certification
Professional Pet Stylist Certification
Some Hobbies i enjoy on my personal time
- Music
- Hiking
- Fishing
- Gardening
- Interior Design
- Video Games
- Content Creation
Timeline
Veterinary Assistant/Receptionist
Beattie Pet Animal Hospital
2023.12 - Current
Professional Pet Stylist
Petsmart
2017.09 - 2023.06
Bath and Brush
Petsmart
2017.04 - 2017.06
Cashier/Storefront Associate
Petsmart
2016.01 - 2016.04
Financial Advisor
Primarica
2015.11 - 2015.12
Certified Personal Trainer
Goodlife Fitness
2014.12 - 2015.12
Cashier, Sandwhich Bar Prep, Customer Service
Tim Horton's
2008.09 - 2014.12
Cashier/Customer Service Associate
Zellers
2007.05 - 2007.12
Order Picker/Warehouse Checker
Spectrum Chains Supply Solutions Inc
2005.06 - 2006.06
High School Diploma -
Burlington Central High School
Professional Pet Stylist Certification
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