Jessica Morales
Alameda
Summary
Dedicated and detail-oriented Certified Sterile Processing Technician with strong technical, organizational, and problem-solving skills. Experienced in handling high-volume tasks, following strict procedures, and maintaining accuracy in fast-paced environments. Known for excellent communication, adaptability, and commitment to safety and quality standards. Seeking to contribute to a Sterile Processing Department by ensuring safe, sterile, and ready-to-use instruments for patient care.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Customer Service Associate
Lowes Home Improvment
Dublin
12.2023 - Current
- Systematically documented customer interactions to improve service quality and support.
- Facilitated efficient order processing, ensuring accurate product availability for customers.
- Maintained high accuracy while managing multiple customer requests with strong attention to detail.
Behavior Technician
Centria Healthcare
San Leandro
06.2022 - 08.2023
- Monitored client progress and documented behavioral changes to inform future intervention adjustments.
- Identified triggers for challenging behaviors through careful observation and data collection.
- Maintained a safe and supportive environment conducive to learning and growth for all clients.
Education
Sterile Processing Technician
Career Training Solutions
San Leandro, CA06-2025
High School Diploma -
Skyline High School
Oakland, CA05-2017
Skills
- Sterile processing techniques
- Equipment maintenance
- Attention to detail
- Problem solving
- Decontamination procedures
- Sterilization methods (steam, EtO, chemical, low temp)
- Documentation and tracking systems
Certification
Certified Sterile Processing and Distribution Technician - Certification Board for Sterile Processing and Distribution
11/2025 - Present
11/2025 - Present
Timeline
Customer Service Associate
Lowes Home Improvment
12.2023 - Current
Behavior Technician
Centria Healthcare
06.2022 - 08.2023
Sterile Processing Technician
Career Training Solutions
High School Diploma -
Skyline High School