Jessica Renholts
Modesto
Summary
Highly motivated and goal-oriented professional with 8 years of experience in customer service, including handling high-volume calls, data entry, and meeting targets. Very organized, adaptable, and a quick learner, with a proven track record in various roles such as cashier, caregiver, leasing consultant, teacher's aide, and customer service representative. Demonstrated ability to manage customer interactions, administrative tasks, and care for individuals in different settings. Excels in a fast-paced environment, handling incoming calls and supporting sales efforts.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Sierra Oaks Apartments
12.2019 - 08.2021
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Greeted clients, showed apartments, and prepared leases.
Caretaker
Davis Guest Homes
01.2017 - 01.2018
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
- Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Teachers Aid
Ceres Unified School District
01.2016 - 01.2017
- Maintained safety and security by overseeing students in recess environments.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
Leasing Consultant
FPI Management
01.2013 - 01.2016
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Greeted clients, showed apartments, and prepared leases.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
Education
General Education -
Modesto Junior College
Modesto, CAHigh School Diploma -
Central Valley High School
Ceres, CASkills
- Hardworking
- Communicative
- Goal Oriented
- Outgoing
- Organized
- Customer service
- File management
- Ability to adapt to various situations
- Creative problem solving
- Team collaboration
- Application management
- Record preparation
Certification
Typing Certificate, 57 wpm
Timeline
Leasing Consultant
Sierra Oaks Apartments
12.2019 - 08.2021
Caretaker
Davis Guest Homes
01.2017 - 01.2018
Teachers Aid
Ceres Unified School District
01.2016 - 01.2017
Leasing Consultant
FPI Management
01.2013 - 01.2016
Typing Certificate, 57 wpm
General Education -
Modesto Junior College
High School Diploma -
Central Valley High School
Similar Profiles
Melissa AlvarezMelissa Alvarez
Leasing Director at Legend Oaks ApartmentsLeasing Director at Legend Oaks Apartments
Sabrina MejiaSabrina Mejia
Leasing Agent at Villa Sierra ApartmentsLeasing Agent at Villa Sierra Apartments
Kayla MoserKayla Moser
Leasing Consultant at Legacy Oaks ApartmentsLeasing Consultant at Legacy Oaks Apartments