Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and individual goals.
Hi, I’m
Jessica Mae Losito
Fairfield
Summary
Overview
7
years of professional experience
Work History
Nesco ResourcePhoenix, AZ
Call Center Representative
12.2023 - Current
Job overview
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Provided personalized assistance to clients, fostering strong relationships and promoting brand loyalty.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Effectively communicated complex information in a digestible format for callers of varying levels of technical understanding.
Signet Jewelers
Retail Sales Associate
04.2021 - 10.2023
Job overview
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Ashley Furniture Warehouse
Visual Merchandiser
12.2018 - 08.2020
Job overview
- Built properly lit and well-maintained displays, creating inviting atmosphere in stores.
- Worked with store managers to implement new displays, promotions and store layout changes.
- Analyzed sales data and customer feedback to develop creative solutions to improve customer experience.
- Managed installation of visual merchandising displays, urging team to with speed and accuracy.
Hyundai
Inventory Manager
04.2017 - 11.2018
Job overview
- Created and updated regular inventory reports and records.
- Analyzed inventory data to identify and address stock discrepancies.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained sufficient inventory levels to meet customer demands at all times.
Education
Milan Institute of CosmetologyVacaville
Certification of Completion from Cosmetology
11.2023
University Overview
Solano Community CollegeFairfield, CA
from Psychology
06.2016
University Overview
Skills
- Product Merchandising
- Stocking and Receiving
- Teamwork and Collaboration
- Fluent in Tagalog
- Attention to detail
- Computer Proficiency and Microsoft Office
- Problem-Solving
- Product demonstrations
Timeline
Call Center Representative
Nesco Resource
12.2023 - Current
Retail Sales Associate
Signet Jewelers
04.2021 - 10.2023
Visual Merchandiser
Ashley Furniture Warehouse
12.2018 - 08.2020
Inventory Manager
Hyundai
04.2017 - 11.2018
Milan Institute of Cosmetology
Certification of Completion from Cosmetology
Solano Community College
from Psychology
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