Jessica Kejia Zhu
London ,ON
Summary
Proactive and hardworking, with extensive work experience since Grade 11, including roles as a delivery driver and server. Skilled in managing multiple tasks, ensuring on-time deliveries, and providing excellent customer service in fast-paced environments. Currently seeking temporary or part-time opportunities to contribute to a team while enhancing personal skills.
Overview
4
4
years of professional experience
Work History
Delivery Driver
doordash
Vancouver , BC
05.2022 - Current
- completed over 200 delivery orders, ensuring timely and accurate deliveries across various locations.
- Demonstrated excellent time management and problem-solving skills to navigate routes efficiently.
- Provided excellent customer service, addressing any issues with professionalism and ensuring high customer satisfaction.
- Maintained the safety and condition of goods during transit.
Server
168 Sushi Asian Buffet Bar
London, Ontario
09.2023 - 03.2024
- Provided excellent customer service, ensuring a positive dining experience for all guests.
- Took and processed orders efficiently, handling multiple tables in a fast-paced environment.
- Assisted in training new staff, sharing best practices for customer service and restaurant operations.
- Managed transactions and balanced cash at the end of each shift, maintaining accuracy in billing and payments.
- Maintained cleanliness and organization of the dining area, ensuring compliance with health and safety standards.
All-Round Staff
99 Mythic Taste
London, Ontario
10.2022 - 04.2023
- Independently managed daily operations of the store, including opening, closing, and cleaning duties.
- Oversaw all aspects of food preparation, order taking, food service, and customer care to ensure efficient workflow and a positive customer experience.
- Skilled in multitasking, responding quickly to customer needs during peak times while maintaining high service quality.
- Proactively maintained cleanliness and organization of the store, ensuring compliance with food safety standards.
Cashier/Service Deli Clerk
Parthenon Market
Vancouver, BC
05.2021 - 08.2021
- Followed recipes and customer requests to prepare meals.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Operated cash register to accept and process cash, check, card and mobile payments.
- Sliced meats and cheeses and weighed deli items for customers.
- Acquired new skills to support team and further accommodate customer needs.
Education
High School Diploma -
Lord Byng Secondary
Vancouver, BC06.2021
Bachelor of Communication, Media And Film - Media, Information And Technoculture
Western Univeristy
London OntarioSkills
- Bilingual: English and Mandarin
- First Aid certificate
- Quick learner and responsible
- Routing and Navigation
- Time Management
- Teamwork
Timeline
Server
168 Sushi Asian Buffet Bar
09.2023 - 03.2024
All-Round Staff
99 Mythic Taste
10.2022 - 04.2023
Delivery Driver
doordash
05.2022 - Current
Cashier/Service Deli Clerk
Parthenon Market
05.2021 - 08.2021
High School Diploma -
Lord Byng Secondary
Bachelor of Communication, Media And Film - Media, Information And Technoculture
Western Univeristy
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