Jessica Joyce Chioco
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Patient-focused Health Care Assistant with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Overview
11
11
years of professional experience
Work History
Health Care Assistant
Vancouver Island Health Authority
11.2023 - Current
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
- Supported needs of 150+ residents under long-term care.
Dietary Aide
Optima Living -Hamlet Place
10.2023 - Current
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
Housekeeping and Laundry Attendant
Care Corps- Cerwydden Homes
07.2023 - Current
- Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
- Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
- Reduced laundry expenses by effectively managing linen inventory and ensuring proper usage of supplies.
- Maintained pristine hotel appearance, performing thorough cleaning of lobby, hallways, and other public spaces.
Food Service Manager
Make Waves Coffee Inc.- Tim Horton's
11.2021 - 07.2023
- Improved customer satisfaction by implementing new menu options and streamlining food preparation processes.
- Enhanced employee productivity through the development of comprehensive training programs and performance evaluations.
- Reduced food waste by closely monitoring inventory levels and implementing effective ordering procedures.
- Ensured high standards of cleanliness and sanitation with regular inspections and staff training.
Assistant Store Manager
It's Time For Tims - Tim Horton's P
06.2017 - 05.2019
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
Restaurant Manager
Jollibee Foods Corporations
08.2013 - 06.2017
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Education
Bachelor of Arts - Journalism And Mass Communication
University of The East
Caloocan PhilippinesBachelor of Health Science - Health Care Assistant
Vancouver Island University
Duncan, BC06.2023
Bachelor of Science - Business Administration
Divine Mercy College
Caloocan Philippines03.2011
Skills
- Medical Terminology
- Patient Positioning
- Caregiver Relations
- Feeding Assistance
- First Aid Certification
- Catheter Care
- Infection Control
- CPR Certification
- Personal Care Aide
- Companionship and emotional support
Accomplishments
- Supervised team of 100 staff members during my Food Industry Managerial. I worked in a multicultural team and people.
- Achieved A result on all of restaurant inspection with accuracy and efficiency.
Languages
English
Professional Working
Spanish
Limited Working
Korean
Limited Working
Health Care Assistant Program
Health Care Assistant Program
Timeline
Health Care Assistant
Vancouver Island Health Authority
11.2023 - Current
Dietary Aide
Optima Living -Hamlet Place
10.2023 - Current
Housekeeping and Laundry Attendant
Care Corps- Cerwydden Homes
07.2023 - Current
Food Service Manager
Make Waves Coffee Inc.- Tim Horton's
11.2021 - 07.2023
Assistant Store Manager
It's Time For Tims - Tim Horton's P
06.2017 - 05.2019
Restaurant Manager
Jollibee Foods Corporations
08.2013 - 06.2017
Bachelor of Arts - Journalism And Mass Communication
University of The East
Bachelor of Health Science - Health Care Assistant
Vancouver Island University
Bachelor of Science - Business Administration
Divine Mercy College
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