Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Jessicah Henry

Brampton,Canada

Summary

Experienced customer service associate with 3 years of customer service experience. Possessing an attention-to-detail, helpful, and pleasant attitude while facilitating retail and front desk tasks. A service-oriented employee developing positive relationships with guests and promoting customer loyalty.

Overview

4
4
years of professional experience

Work History

RETAIL SALES ASSOCIATE

Clore Beauty Supply
Brampton, Canada
07.2024 - 11.2025
  • Managed customer service activities in compliance with company standards, enhancing Cloré's brand image.
  • Maintained a functional and welcoming store environment through courteous customer service and attention to store appearance.
  • Developed product knowledge to effectively promote customer loyalty and satisfaction.

RESIDENCE SERVICE REPRESENTATIVE

Campus Living Centres
Brampton, Canada
05.2023 - 01.2024
  • Residence Services Representatives are responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties.
  • Listened to and understood needs of guests and students, delivering tailored service to maintain high customer satisfaction.
  • Operated front desk, engaging with students and guests while collaborating with residence staff to ensure smooth daily operations.

FRONT DESK ASSOCIATE

GoodLife Fitness Clubs
Brampton, Canada
07.2021 - 04.2023
  • Delivered high quality experiences as primary information source for members and prospective members.
  • Created clean, member-focused club environment while facilitating front desk operations.
  • Handled member questions and concerns, shared knowledge of programs and services, and booked appointments to meet member needs.

Education

Graduate Certificate - Design Foundation

Humber Institute of Technology And Advanced Learning
Toronto
06-2027

Skills

  • Cash Handling
  • Excellent Customer Service
  • Data Entry
  • Computer Proficiency
  • Organizational Skills
  • Sales Skills

References

References available upon request.

Languages

English, Fluent

Timeline

RETAIL SALES ASSOCIATE

Clore Beauty Supply
07.2024 - 11.2025

RESIDENCE SERVICE REPRESENTATIVE

Campus Living Centres
05.2023 - 01.2024

FRONT DESK ASSOCIATE

GoodLife Fitness Clubs
07.2021 - 04.2023

Graduate Certificate - Design Foundation

Humber Institute of Technology And Advanced Learning
Jessicah Henry