Jessica De Imus Cikojevic
Surrey,BC
Summary
Goal-oriented individual versed in greeting high-volume customers and recommending merchandise based on individual requirements killed at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
11
11
years of professional experience
Work History
Sales Associate
Alpha Co. Shoes Inc.
06.2019 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Heart Valve Technician
LivaNova
09.2013 - 12.2018
- Supported plant expansions or upgrades with expert valve installation and commissioning, ensuring seamless integration into existing systems.
- Served as a valuable resource for cross-functional teams, providing technical expertise on valve-related matters during project planning and execution phases.
- Enhanced workplace safety by strictly adhering to industry guidelines and company protocols during valve installation and repairs.
- Maximized operational efficiency by systematically troubleshooting and resolving issues related to valve leakage or other malfunctions.
- Increased equipment lifespan through the implementation of comprehensive preventative maintenance programs tailored to each specific valve type.
- Recovered lost production time through rapid response to emergency situations, swiftly diagnosing issues and implementing effective solutions.
- Assisted in training junior technicians, sharing expertise to develop a skilled workforce capable of handling complex tasks independently.
- Reduced downtime by performing timely maintenance on valves, ensuring smooth operations and minimizing production delays.
- Safeguarded the environment from potential hazards associated with improper valve handling or disposal through strict adherence to environmental regulations.
- Optimized valve performance with regular testing, calibration, and adjustment of components as necessary.
- Maintained strong communication with team members throughout all stages of projects, fostering collaboration and enabling smooth handover between shifts or personnel changes.
- Ensured proper inventory management by maintaining accurate records of parts used and submitting timely requests for replenishment when required.
- Provided clear documentation of work history, allowing for efficient tracking of maintenance schedules and accurate records management.
- Recorded maintenance information, test results, material usage and repairs made.
- Maintained a professional working environment and enhanced productivity by keeping all areas neat and organized.
Education
Bachelors of Science in Physical Therapy - Physical Therapy
PERPETUAL HELP COLLEGE OF MEDICINE
PhilippinesSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Goal-Oriented
- Outgoing Personality
- Cash Register Operation
- Friendly and Helpful
- Engaging with Diverse Customers
Timeline
Sales Associate
Alpha Co. Shoes Inc.
06.2019 - 04.2024
Heart Valve Technician
LivaNova
09.2013 - 12.2018
Bachelors of Science in Physical Therapy - Physical Therapy
PERPETUAL HELP COLLEGE OF MEDICINE
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