Jessica Dalphine Bani

Dedicated and compassionate Direct Support Worker with over five years of experience in providing personalized care and support to individuals with special needs. Highly skilled in managing daily living activities, primary Elderly care and Child care and maintaining a safe and sanitary environment, and collaborating effectively with teams and families. Demonstrates a calm and respectful demeanor with a strong commitment to upholding confidentiality and respecting the privacy of those in care. Equipped with certifications in First Aid, CPR/AED Level C, and CPI Blue Card. Holds a clear and current Criminal Record and Adult/Child Abuse check, along with a valid Driver’s License. Known for excellent teamwork, strong communication skills, Problem solving, value added and the ability to handle challenging situations with a positive and proactive attitude.

Essential Services : Providing essential service to the Elderly , Child and challenge individuals.

Personalized Care & Support: Expertise in providing tailored care and assistance to individuals with special needs, ensuring their comfort and well-being.
Environmental & Housekeeping Management: Maintaining clean, safe, Wearing of nose mask and gloves,  and sanitary living spaces for vulnerable and elderly clients.
Behavioral Management: Skilled in handling challenging situations with a calm and authoritative approach, effectively managing behaviors and crises.
Team Collaboration & Communication: Strong ability to work collaboratively with teams, families, and clients, while maintaining clear and respectful communication.
Compliance & Documentation: Knowledgeable in relevant laws and regulations, including the Vulnerable Person’s Act, and experienced in writing incident reports and handling financial documentation.
Certifications & Training: Certified in First Aid, CPR/AED Level C, CPI Blue Card, and other relevant areas, with ongoing commitment to professional development.
Physical Fitness & Availability: Physically fit to handle strenuous activities and flexible with availability to meet the demands of the role.

Proficient in cleaning clients’ homes; including tasks such as dusting, sweeping, vacuuming, dishwashing, laundry, lawn care and snow removal, Ensured a safe and sanitary environment for vulnerable and elderly clients, Reported safety and other concerns regarding clients, Proficient in creating a welcoming and friendly customer experience while efficiently managing time to ensure all products are stocked properly, Received, verified and tagged product deliveries, Maintained filing system for purchase orders, transfer documents, courier forms, etc., Handling challenging situations, Effective communication with the residents and the use of person-centered language, How to maintain boundaries with residents/clients, Handling financial documentation, Personal Care and Activities of Daily Living (ADL), Vulnerable Person’s Act; Writing Incident Reports; Administering medication.

Certificates:

 CPI blue card -                                         May, 2024 

 Canadian.Workplace .Culture  -             Jul, 2024

 Rapid Response Direct support work-  Jul, 2024

 First Aid & CPR/AED level C -               Jul, 2024