JESSICA ZAMBRANO
Grover Beach
Summary
Background in customer service, real estate, and luxury sales utilized to enhance communication, organizational, and problem-solving skills. Currently pursuing a college degree while aiming for professional growth in a detail-oriented role that prioritizes client satisfaction and rapid learning.
Overview
5
5
years of professional experience
Work History
Jewelry Consultant
Rogers Jewelry Co.
01.2024 - Current
- Guided customers in designing and customizing engagement rings and fine jewelry, ensuring alignment with personal style and care requirements.
- Provided personalized service with repair recommendations, maintaining professionalism while handling luxury merchandise.
- Assisted customers in selecting jewelry based on preferences and occasions.
- Educated clients about gemstone characteristics and care techniques.
- Managed inventory by tracking stock levels and ordering supplies.
Real Estate Agent
Eighty 20 Group
01.2023 - 01.2025
- Guided clients through buying, selling, and renting homes, providing market insights and personalized support to facilitate informed decisions.
- Coordinated property showings, negotiations, and contracts, ensuring accuracy and clarity throughout the process.
- Delivered knowledgeable, approachable service, focusing on creating a seamless, stress-free experience for clients.
Transaction Coordinator / Real Estate Agent
Paul Swack | Keller Williams Realty
01.2021 - 01.2023
- Managed real estate transactions from contract to closing, preparing contracts, organizing legal paperwork, and monitoring deadlines to facilitate seamless closings.
- Coordinated communication among clients, agents, lenders, and attorneys, ensuring accuracy and compliance throughout the transaction process.
- Streamlined processes and kept clients informed during transactions, enhancing clarity and reducing potential delays.
Education
Pursuing A Degree in - Computer Science
Allan Hancock College
01-2027
High School Diploma -
Herbert Hoover High School
06-2016
Skills
- Customer service
- Client relations
- Communication skills
- Attention to detail
- Transaction management
- Legal documentation
- Task management
- Problem-solving
- Team collaboration
- Luxury retail sales
- Computer Systems (Intermediate)
Hobbies and Interests
I enjoy playing tennis and golf as fun ways to stay active and sharpen my focus. I also love spending time outdoors, whether it's hiking, traveling, or exploring new places. I value spontaneity, which keeps life exciting and opens the door to new experiences.
Timeline
Jewelry Consultant
Rogers Jewelry Co.
01.2024 - Current
Real Estate Agent
Eighty 20 Group
01.2023 - 01.2025
Transaction Coordinator / Real Estate Agent
Paul Swack | Keller Williams Realty
01.2021 - 01.2023
Pursuing A Degree in - Computer Science
Allan Hancock College
High School Diploma -
Herbert Hoover High School