Jessica Zambito
Murrieta
Summary
I offer a unique blend of customer service experience and sales creating a well-rounded professional background. I won multiple awards for customer service and won Sales Person of the Year selling the most homes in the state of CA for the new home builder I worked for. I am committed to continuously learning and growing within all aspects of life. I have the ability to quickly grasp client needs, combined with excellent communication skills making me a great candidate for this position.
Overview
9
9
years of professional experience
1
1
Certification
Work History
NEW HOME SALES COUNSELOR
Beazer Homes
05.2022 - 05.2024
- Boosted customer satisfaction by consistently providing knowledgeable and professional guidance on new home features, financing options, and community amenities.
- Built strong relationships with clients through regular follow-up communication, resulting in a high referral rate for future business.
- Demonstrated knowledge of local real estate markets when presenting suitable housing options based on customer preferences and budgetary constraints.
- Closed deals efficiently by addressing any concerns or objections raised by potential buyers during contract negotiations.
- Monitored competitor activity within the market to stay informed on pricing strategies, new developments, and potential buyer preferences.
NOTARY LOAN SIGNING AGENT
Zam Notary
01.2021 - 05.2022
- I specialize in successfully closing real estate transactions involving a mortgage by walking the client through all of their loan documents and obtaining signatures to successfully close and fund their loan
- Some of my duties include: making sure legal documents are authentic, checking the identity of the person signing the document, serving as a witness for the document being signed, and notarizing all required signatures
- I print, organize and package each set of loan documents
- I'm responsible for ensuring the executed documents and funds are scanned and delivered to escrow companies after each signing
- I collaborate and communicate directly with buyers, sellers, lenders, and escrow companies to schedule appointments to effectively close each loan in a timely manner
REAL ESTATE AGENT
Corcoran Global Living
05.2020 - 05.2022
- Client-focused Real Estate Agent helping clients find their perfect home by carefully researching market trends, property values and neighborhoods
- I create and present listing presentations on how I can successfully market and sell their home for the best value and return
- I develop and build positive, trusting relationships with clients by addressing individual wants and needs to help them find the perfect property for them and their family
- I schedule showings of prospective properties and guide clients through each home's features and value to decipher if it's the right home for my client
- I negotiate, manage and draft sales contracts, while answering all client questions in the process
GENERAL MANAGER
Lorna Jane
09.2018 - 05.2019
- As the retail store's general manager, I oversaw the daily operations of the business, as well as all employees
- I ensured the store and employees effectively met all sales and customer service goals
- I was responsible for the stores clothing and supply orders, inventory, employee schedules, and all of the banking transactions
- I handled any and all customer service issues in an exceptional manner
- I attended and participated in all of the weekly and monthly managerial meetings for the district and region
NEW HOME SALES CONSULTANT
Pulte Homes
03.2017 - 08.2018
- As a full time Sales Consultant for Pulte Homes I was responsible for managing multiple communities, while generating sales in the process
- I sold over $15 million of new homes within a year
- My customer service scores were ranked nationally in the company
- Part of my duties included: guide visiting guests to find the home that best fit their needs, home tours, help qualify prospective buyers, collaborate with lenders/escrow companies to ensure homes closed escrow in a timely manner, manage all back office, prepare and execute home purchase agreements, coordinate and execute move ins, resolve concerns and issues with homeowners during and after escrow, Real Estate Agent networking to drive sales, model and sales office upkeep, handle all office orders, weekly/monthly reports, lead follow up, price updates and phase releases/updates
- Lead my assistants who were helping at multiple communities to ensure the business' were properly run and managed
NEW HOME SALES ASSISTANT
Irvine Pacific
08.2015 - 03.2017
- I welcomed and guided visiting guests in finding the suitable home that fit their needs
- Once I began working with the company, sales grew from .76 sales a week to 3 new home sales a week
- In addition, I collaborated with lenders and real estate agents to ensure their clients homes would close escrow in a timely manner; model and sales office upkeep, computer entry, lead follow up, price updates, and phase releases/updates; assist the sales representatives in all undertakings
- Supervised and led all assigned temps in the community
Education
Real Estate
Allied Real Estate School
Orange, CA04.2014
Skills
- Won Salesperson of the Year 2024
- Won multiple customer service awards
- Strong communication skills
- Excellent written skills
- Detail-oriented
- Personable & reliable
- Highly creative
- Social Media promotion
- Apple/PC
- IT/tech savvy
- MS Word
- Excel
- CRM
- MLS
- QuickBooks
Certification
- CA Real Estate License
- CA Notary Public
- CA Loan Signing Agent
- Quick Books ProAdvisor
Timeline
NEW HOME SALES COUNSELOR
Beazer Homes
05.2022 - 05.2024
NOTARY LOAN SIGNING AGENT
Zam Notary
01.2021 - 05.2022
REAL ESTATE AGENT
Corcoran Global Living
05.2020 - 05.2022
GENERAL MANAGER
Lorna Jane
09.2018 - 05.2019
NEW HOME SALES CONSULTANT
Pulte Homes
03.2017 - 08.2018
NEW HOME SALES ASSISTANT
Irvine Pacific
08.2015 - 03.2017
Real Estate
Allied Real Estate School
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