Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jessica Yesilkaya

Toronto,ON

Summary

Experienced and enthusiastic food server who delivers exceptional service in a fast-paced, high-volume restaurant setting. Skilled at building strong connections with guests and creating a positive dining atmosphere. Able to effectively handle multiple tables and prioritize tasks while maintaining a friendly and professional attitude. Committed to ensuring customer satisfaction and consistently exceeding expectations through attentive service and attention to detail.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Lucia
09.2024 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Increased sales significantly by upselling higher-end products to customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Server

Vivo
08.2023 - 08.2024
  • Maintained a positive, customer-first attitude
  • Prepared custom alcoholic and non-alcoholic beverages for patrons in a timely, accurate manner
  • Surpassed sales targets by up-selling appetizers, drinks, and entrees, catered to patron tastes and interests
  • Maintained full product knowledge of menu and specials
  • Passed food orders through to kitchen staff clearly and quickly
  • Helped managers train new serving staff

Cashier Supervisor

Metro
04.2020 - 09.2023
  • Executed cash and credit transactions by ensuring that transaction totals matched recorded receipt totals
  • Maintained a courteous attitude, ensuring shoppers enjoyed a positive experience
  • Played integral team role to efficiently complete transactions and maintain orderly workflow

Education

Bachelors Of Arts - Psychology

Toronto Metropolitan University
Toronto, ON

Skills

  • Communication
  • Attention to Detail
  • Product Knowledge
  • Adaptability
  • Health & Safety Management
  • Time Management

Certification

SmartServe Certified

References

  • Kevin Murray, Lead Server - Vivo: (705) 607-1999
  • Anthony Viannesi, Sue Chef - Vivo: (647) 467-8402

Timeline

Server

Lucia
09.2024 - Current

Server

Vivo
08.2023 - 08.2024

Cashier Supervisor

Metro
04.2020 - 09.2023

Bachelors Of Arts - Psychology

Toronto Metropolitan University

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Jessica Yesilkaya