Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Wolski

Winnipeg,MB

Summary

Empathetic worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents and clients. Offers enhanced care with a flexible learning approach. Experience in clinical and in-home settings providing guidance and encouragement to clients through physical and emotional support. Background in diverse roles has honed multitasking abilities and interpersonal skills, creating a strong and reliable asset to any team.

Overview

16
16
years of professional experience

Work History

Fitting Specialist

Canadian Footwear
07.2012 - 07.2018
  • Completed Sygvaris certified Fitter seminar in 2018.
  • Completed on going training throughout my time at Canadian Footwear.
  • Gained extensive knowledge on diabetes related foot issues as well as other foot and lower leg ailments.
  • Provided special times with clients in the foot health clinic for special shoe fittings as well as compression stockings.
  • Ordered and restocked items as need.
  • Completed paper work for organizations such as Employment income assistance, Workers comp and others.
  • Worked with clients and shoe repair/alterations department to ensure quality and comfortable fit of shoes to accommodate any special needs.
  • Applied creative problem solving techniques while working along side and in shoe repair department.
  • Assisted in shoe repair department and and conducted minor repairs such as stitching and patch work, sole replacements, stretching, zipper replacements and much more.
  • Assisted in E-commerce department for two years.
  • Enhanced customer service through emails and phone calls regarding on-line sales, questions about footwear and other products.
  • Collected stock for daily sales, ensuring all orders were checked for quality and sent out at a timely manner.
  • Coordinated pick up times with Canada Post.

Waitress

Sushi Daruma
10.2008 - 07.2012
  • Handled high-pressure situations with composure while maintaining excellent service standards even during busy shifts.
  • Developed strong multitasking abilities, balancing multiple tables and orders while delivering fast and friendly service.
  • Maintained a clean and welcoming dining environment, kept server areas clean and stocked to increase efficiency while waiting tables.
  • Remained calm and in control when dealing with difficult customers or during busy shifts.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Helped customers with dietary restrictions, allergies and intolerances, obtained safe food by working closely with kitchen staff on alternatives.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Residential Support Worker

Winnserv
04.2002 - 07.2007
  • Administered medications according to prescribed protocols, ensuring proper dosage and adherence to schedules.
  • Fostered a positive living environment, promoting independence and encouraging socialization among residents.
  • Delivered compassionate personal care, assisting with activities of daily living such as bathing, dressing, grooming, and toileting.
  • Facilitated group activities that promoted social interaction, skill-building, and emotional wellness for residents.
  • Provided transportation assistance for residents attending appointments or community outings as needed.
  • Accommodated residents to various appointments.
  • Participated in regular team meetings to discuss resident progress updates as well as brainstorm solutions for any challenges encountered during service delivery.
  • Managed challenging behaviors effectively through de-escalation techniques and crisis intervention strategies.
  • Maintained accurate documentation of resident progress, incidents, and communication with other team members.
  • Assisted residents with basic activities of daily living.
  • Recognized and reported abnormalities or changes in residents health status to case manager.

Education

GED -

TecVoc High School
Winnipeg, MB
04.2012

Skills

  • Adaptable and Flexible
  • Reliability
  • Excellent Communication
  • Creative Thinking
  • Relationship Building
  • Interpersonal Communication
  • Teamwork and Collaboration
  • Friendly and Helpful
  • Honest and Dependable
  • Multitasking Abilities

Timeline

Fitting Specialist

Canadian Footwear
07.2012 - 07.2018

Waitress

Sushi Daruma
10.2008 - 07.2012

Residential Support Worker

Winnserv
04.2002 - 07.2007

GED -

TecVoc High School

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Jessica Wolski