Jessica Wilson

Support the delivery of the medical strategy and assist in developing change management initiatives.

Assist with coordination of team meetings, including divisional leadership meetings and townhalls.

Develop and implement of divisional process improvement activities, such as division wide document storage and archiving processes.

Generate platforms to centralize medical division materials.

Aiding in formulating budget to manage expenses and control costs.

• Provided exceptional customer service to members, ensuring their satisfaction with gym facility and services
• Maintained cleanliness of equipment and facilities through regular inspections and repairs
• Demonstrated leadership skills through effective communication with both staff and patrons
• Evaluated employee performance regularly and provided feedback on areas needing improvement
• Performed basic administrative tasks such as filing paperwork, answering phones
• Trained staff in proper safety protocols for use of fitness equipment
• Organized team building activities among employees to foster better working relationships.

• Demonstrated ability to motivate and encourage clients to reach their fitness goals
• Reviewed medical history forms prior to beginning any new program
• Provided instruction in proper form, technique, and safety related to weight lifting exercises
• Established positive relationships with all members by providing excellent customer service while promoting club programs and services
• Tracked client attendance using computer software programs such as Mindbody Online.

• Formed relationships with members and guests to help pursue total body care goals
• Assessed client fitness levels and created individualized plans
• Maintained accurate records of all consultations, assessments, programs and progress notes for each client
• Conducted group classes focusing on cardiovascular conditioning, circuit training, weight loss strategies and muscle toning techniques
• Tracked client progress and maintained complete and accurate client files
• Assisted clients in improving posture, balance, coordination, flexibility, core strength and muscular endurance.

• Created and maintained a safe environment for all users of the weight room
• Provided guidance and support to clients during training sessions to help them reach their goals
• Analyzed client feedback regularly in order to identify areas where improvement is needed within the facility
• Instructed individuals in the correct use of gym equipment, including free weights, machines, cardio equipment, medicine balls
• Demonstrated proper technique for weightlifting exercises to maximize safety and effectiveness of workouts.

• Teaching children ages 5-17 science, math, English and French
• Motivated and engaged students, developing skills and knowledge for academic foundation
• Developed and maintained classroom environment conducive to learning and appropriate for social and emotional development of students
• Built a positive rapport with students to encourage them to take risks in their learning.