Jessica Willis
Beaumont
Summary
Dedicated business professional with experience in restaurant management, medical transcription, medical records and customer service. Utilizing medical terminology to insure accurate transcriptions. Reliable team player, adapting to change in insure collaborative success.
Overview
21
21
years of professional experience
Work History
Restaurant Owner/ Operator
Original Sunnymead
03.2007 - 07.2023
- Led daily operations by hiring and training staff, creating schedules, and analyzing income and expenses to maintain cost effective operations.
- Ensured compliance with all federal, state, and local regulatory requirements regarding employment practices and food safety standards.
- Developed successful marketing strategies to capitalize on new trends as well as enhance brand awareness and gain new customers.
- Sourced vendors, negotiated contracts and maintained strong vendor rapport.
- Developed strategies to enhance team performance and customer service.
- Managed accounting and payroll.
Medical Transcriptionist
Orthopedic Medical Group
02.2008 - 08.2014
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Accurately documented medical dictation to record patient care records.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Contracted medical transcriptions to fulfill contractual agreements with doctor and medical offices.
- Applied medical terminology related to provider-specific treatments and techniques.
Accounts Payable Team Lead
Visiting Nurses Association
11.2002 - 03.2007
- Supported internal and external audit readiness activities for functional groups.
- Processed new patient intake forms to create accounts in systems.
- Reduced financial discrepancies by accurately managing account documentation. and creating moth end reports.
- Accurately posted payments to patient accounts.
- Consistently offered excellent customer service through promptly answering and returning phone calls.
Education
Excelsir High School
Victorville, CASkills
- Operational efficiency
- Excel
- Microsoft Office
- MIcrosoft Outlook
- ERP Systems
- Oracle
- Correspondence and communication
- Customer service
- Payroll
- Medical Records
Timeline
Medical Transcriptionist
Orthopedic Medical Group
02.2008 - 08.2014
Restaurant Owner/ Operator
Original Sunnymead
03.2007 - 07.2023
Accounts Payable Team Lead
Visiting Nurses Association
11.2002 - 03.2007
Excelsir High School
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