JESSICA WIEBE
Summary
Detail-oriented Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
5
5
years of professional experience
Work History
Manager/Server/Bartender
INGERSOLL LANES
Ingersoll, ON
11.2024 - Current
- Facilitated seamless food and beverage service for 8 bowling lanes in fast-paced, high-energy environment, enhancing guest experience.
- Directed guest communications, managing high-volume email and phone reservations to achieve 100% booking accuracy.
- Coordinate and host large-scale events, including birthday parties and league nights for groups up to 50 people.
- Managed the training and hiring of new staff for the business.
- Evaluated staff performance regularly to identify areas for improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Scheduled regular stock audits to maintain inventory integrity and support operational standards.
Food and Beverage Server
TARANDOWAH GOLFERS CLUB
Springfield, Ontario
04.2024 - 06.2025
- Managed "turn" hut-house when groups finished 9th hole, serving guests promptly to prevent delays on course.
- Served groups of golfers in clubhouse, providing food and drinks for their post-game relaxation.
Waitress
SUSHI ELEVEN
Ingersoll, ON
08.2021 - 05.2024
- Delivered attentive table service in popular local establishment, enhancing overall guest experience.
- Executed daily opening and closing procedures, ensuring readiness for next day's operations through effective inventory management.
- Built loyal customer base through consistent service excellence, contributing to repeat business.
Education
Secondary School -
IDCI
Ingersoll, ONSkills
- High-volume table service
- Bartending
- Food safety practices
- Staff scheduling
- Employee management
- Inventory management
- Staff training
- Customer relations
- Team collaboration
- Conflict resolution
- Management
Qualifications
- Smart serve certified
- Food handlers certificate
References
Available upon request
Timeline
Manager/Server/Bartender
INGERSOLL LANES
11.2024 - Current
Food and Beverage Server
TARANDOWAH GOLFERS CLUB
04.2024 - 06.2025
Waitress
SUSHI ELEVEN
08.2021 - 05.2024
Secondary School -
IDCI