Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jessica Voogt

Valencia

Summary

Experienced and results-driven Store Manager with over 10 years of leadership in fast-paced retail environments, seeking to transition into a new role where I can leverage my strengths in team management, customer service, and operations. Known for adaptability, problem-solving, and motivating teams to exceed goals, I am eager to bring my skills to a dynamic company that values initiative, collaboration, and growth—ideally in a remote or hybrid setting.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Omni Store Manager

Bevmo by Gopuff
07.2021 - Current
  • Promoted to lead a high-volume flagship location after success in a previous store. Took over a struggling store and transformed it into one of the top-performing locations in the region within two years. Drove exceptional results in e-commerce fulfillment, leading the company in online order performance and customer satisfaction. Focused on rebuilding team culture, streamlining operations, and enhancing training to drive efficiency and service excellence. Maintained top-tier standards in compliance, merchandising, and financial performance.

Store Manager

Bevmo
05.2018 - 07.2021
  • Managed daily operations in a high-volume specialty beverage retail store, focusing on exceptional customer service, product knowledge, and compliance with alcohol sales regulations. Drove sales performance and executed merchandising strategies to highlight seasonal and promotional items. Developed and led a team with a strong emphasis on product education, upselling, and customer engagement. Promoted internal talent and maintained operational excellence in inventory control, loss prevention, and team scheduling.

Store Manager

Toys R Us
03.2011 - 05.2018
  • Led daily operations at one of the top-performing locations, ranked #2 in the company. Managed a high-energy team in a fast-paced, family-centered retail environment. Drove sales, elevated the customer experience, and maintained strong operational standards. Took pride in developing talent—successfully promoted multiple team members into leadership roles throughout the year. Oversaw inventory, staffing, merchandising, and compliance to ensure smooth and profitable store performance.

Education

High school diploma -

Canyon High School
06.2009

Skills

  • Leadership & Management
  • Operations & Strategy
  • Customer & Sales Focus
  • Communication & Organization
  • Technology & Tools
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff training and development
  • Relationship building

Accomplishments

  • Led #1 Store in E-Commerce Sales company-wide
  • Transformed underperforming store into a Top Regional Performer within 2 years
  • Earned Best Inventory Improvement for streamlining stock processes and reducing shrink
  • Recognized for Outstanding Store Recovery & Leadership in a high-volume environment

Certification

  • WEST Level 1
  • Food Safety Manager Certification

Timeline

Omni Store Manager

Bevmo by Gopuff
07.2021 - Current

Store Manager

Bevmo
05.2018 - 07.2021

Store Manager

Toys R Us
03.2011 - 05.2018

High school diploma -

Canyon High School

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Jessica Voogt