Jessica Villegas
Toronto,ON
Summary
Proven team member at La Vecchia, adept in food handling safety and demonstrating exceptional problem-solving abilities. Increased sales through effective customer engagement and streamlined checkout processes, enhancing customer satisfaction and loyalty. Skilled in inventory management and food preparation, contributing to a clean and efficient working environment.
Overview
3
3
years of professional experience
Work History
Cashier
Olly Fresco's
11.2023 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Increased sales of promotional items by informing customers about current offers.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Learned duties for various positions and provided backup at key times.
Prepared Foods Team Member
La Vecchia
05.2022 - 10.2023
- Maintained a clean and organized workspace, ensuring efficient food preparation and safety.
- Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
- Collaborated with team members to complete tasks efficiently and deliver high-quality products consistently.
- Communicated effectively with team members regarding daily objectives, coordinating efforts for a cohesive work environment.
- Prepared food items by following recipes and product directions.
- Supported new team member onboarding through mentoring initiatives sharing knowledge and skills vital for success within the role.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Maintained composure and work quality while under stress.
Education
Bachelor's Degree - Tourism
Universidad Internacional
Guadalajara Jalisco México 06.2011
Skills
- Food handling safety
- Knife handling skills
- Inventory checks
- Stock management
- Food preparation expertise
- Problem-solving abilities
- Chopping vegetables
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier
Olly Fresco's
11.2023 - 11.2024
Prepared Foods Team Member
La Vecchia
05.2022 - 10.2023
Bachelor's Degree - Tourism
Universidad Internacional
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