JESSICA VELLA
Caledon,Canada
Summary
Detail-oriented Professional skilled in communication and customer service within fast-paced environments. Developed leadership and teamwork abilities through diverse initiatives, including fundraising, youth mentorship, and competitive activities. Managed multiple responsibilities effectively while enhancing organizational skills through data entry, event support, and community programming.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Hostess & Takeout Associate
Bluebird Café and Grill
Orangeville, Canada
05.2024 - Current
- Welcome and assist 50+ guests per shift, managing reservations, seating, and takeout orders in a fast-paced restaurant.
- Coordinate seating arrangements and communicate with servers to reduce wait times and improve customer flow.
- Resolve customer concerns professionally, contributing to repeat business and positive guest experiences.
- Process takeout orders accurately while maintaining efficiency during peak dining hours.
Data Entry & Scheduling Assistant
Two Guys and a Shovel
Brampton, Canada
06.2020 - 08.2024
- Entered 50+ customer orders and scheduling records each week with a high level of accuracy.
- Maintained company databases by updating customer, supplier, and project information for 20+ active jobs.
- Coordinated scheduling between customers, staff, and suppliers to improve communication and project efficiency.
- Prepared and organized daily job sheets, invoices, and administrative documents for management.
- Assisted with filing, order tracking, and office administration while meeting strict deadlines.
Perfume Sales Representative
Krikorian
Bramalea City Centre, Canada
09.2023 - 04.2024
- Demonstrated fragrance products to 50+ customers per shift across retail locations including Sephora, Hudson's Bay, and Shoppers Drug Mart.
- Recommended products based on customer preferences, increasing customer satisfaction and product sales.
- Maintained attractive product displays and ensured promotional materials were current.
- Developed strong product knowledge to confidently answer customer questions and recommend suitable fragrances.
Youth Faith Ambassador
St. Mary's Church
Caledon, Canada
09.2021 - 06.2025
- Organized community events and fundraisers attended by youth and families.
- Led weekly youth activities while collaborating with volunteers to create engaging programs.
- Supported outreach initiatives and welcomed new participants into the program.
Summer Camp Volunteer
Caledon Elementary Academy
Caledon, Canada
06.2022 - 08.2024
- Assisted camp supervisors with daily activities for groups of 20+ children.
- Helped maintain a safe, organized, and inclusive environment while supporting group programming.
- Communicated effectively with campers, staff, and parents throughout the summer.
Community Volunteer
Ontario Shore
Whitby, Canada
09.2020 - 06.2022
- Assisted with community outreach initiatives and program development.
- Participated in community garden maintenance and collaborative volunteer projects.
- Worked with volunteers to improve community spaces while meeting project deadlines.
Competitive Dancer
Dansync Academy
Brampton, Canada
09.2019 - 06.2025
- Trained over 10 hours weekly while managing full-time academics and employment commitments.
- Competed in regional dance competitions, showcasing discipline, teamwork, and effective time management skills.
Rugby Player
North Halton Rugby Club
Halton, Canada
09.2022 - 06.2025
- Practiced and competed as part of a competitive team while balancing academic responsibilities.
- Developed leadership, communication, and collaboration skills through team competition.
Education
Bachelor of Arts - Justice and Legal Studies (Co-op)
University of Guelph
Guelph, ON 09.2025 - 06.2026
Ontario Secondary School Diploma -
Mayfield Secondary School
Caledon, ONSmart serve Certification -
Online
Caledon, ON 01.2026 - 01.2026
Standard First Aid & Bronze Cross Certification -
Caledon Center
Bolton 03.2023 - 05.2023
Skills
- Customer service
- Guest relations
- Order management
- Table management
- Booking management
- Event coordination
- Data entry
- Project coordination
- Service prioritization
- Time management
- Team collaboration
- Team leadership
- Conflict resolution
- Effective communication
- Performance improvement
- Customer interaction
- Customer interaction
Timeline
Smart serve Certification -
Online
01.2026 - 01.2026
Bachelor of Arts - Justice and Legal Studies (Co-op)
University of Guelph
09.2025 - 06.2026
Hostess & Takeout Associate
Bluebird Café and Grill
05.2024 - Current
Perfume Sales Representative
Krikorian
09.2023 - 04.2024
Standard First Aid & Bronze Cross Certification -
Caledon Center
03.2023 - 05.2023
Rugby Player
North Halton Rugby Club
09.2022 - 06.2025
Summer Camp Volunteer
Caledon Elementary Academy
06.2022 - 08.2024
Youth Faith Ambassador
St. Mary's Church
09.2021 - 06.2025
Community Volunteer
Ontario Shore
09.2020 - 06.2022
Data Entry & Scheduling Assistant
Two Guys and a Shovel
06.2020 - 08.2024
Competitive Dancer
Dansync Academy
09.2019 - 06.2025
Ontario Secondary School Diploma -
Mayfield Secondary School