Jessica Valenzuela
Tranquillity,CA
Summary
Skilled in decision-making and customer service, I excelled at Carlucci Transport Inc by effectively managing high-stress dispatch situations and coordinating timely deliveries. Demonstrated exceptional time management and problem-solving abilities, ensuring seamless operations and support. My proactive approach and ability to multitask have significantly contributed to operational efficiency and enhanced customer satisfaction.
Overview
20
20
years of professional experience
Work History
Dispatcher
Carlucci Transport Inc
07.2013 - 10.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Physical Therapy Aide
Sport and Rehab Physical Therapy
01.2005 - 09.2012
- Prepared treatment areas by cleaning and organizing equipment, ensuring readiness for each session.
- Conducted intake interviews, gathering patient history and current conditions to inform treatment strategies.
- Guided patients through prescribed exercise routines, demonstrating proper techniques and providing support.
- Educated patients on post-treatment care and home exercise programs to enhance recovery and maintain health.
Education
High School Diploma -
Dos Palos High School
Dos Palos, CA06-1999
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Stress tolerance
- Time management
- Prioritizing calls
- Problem-solving
- Dispatch coordination
- Incident reporting
- Map reading
- Emergency protocols
- Call handling
- Radio communication
- Critical thinker
- Multitasking Abilities
- Multitasking
Timeline
Dispatcher
Carlucci Transport Inc
07.2013 - 10.2024
Physical Therapy Aide
Sport and Rehab Physical Therapy
01.2005 - 09.2012
High School Diploma -
Dos Palos High School
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