Summary
Overview
Work History
Education
Skills
Certification
Nutrition and dietetics
Timeline
Generic

Jessica Valdez

Whittier

Summary

Hardworking employee, an activist with a thirst for knowledge .Pursues opportunities to learn new skills and contribute to group success. Offer's strong administrative, relationship-building and problem-solving abilities. Great with people, highly adept at training, managing, coaching, and mentoring. Excellent with multitasking, organizing, and Microsoft office. Can adjust quick to any environment. Attentative listener, inspirational soul, with a heart driven to succeed in life.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Case Manager II

Telecare Corporation
07.2023 - Current
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Monitored clients' progress and tracked client services to provide crisis interventions.

Mentor

Elements For Balance
08.2019 - 07.2022
  • Provided guidance and recommended coping mechanisms for individuals dealing with difficult issues.
  • Maintained strict confidentiality in all situations unless abuse, neglect or threats identified.
  • Supported individuals to help develop communication, social and daily living skills.
  • Planned, developed and implemented strategies to convey information with key decision makers.

Sales Representative

Bimbo® Bakeries USA
05.2016 - 03.2018
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.

Education

Associate of Science - Psychology And Sociology

Long Beach City College
Long Beach, CA
06.2022

High School Diploma -

Sierra Vista Adult-School- Independent Studies
Whittier, CA
06.2005

Skills

  • Effective Problem-Solving and New Age Thinking
  • Originality and Creative Ideas
  • Adaptability and Flexibility
  • Performance Strategies and Techniques
  • Time efficiency and Accountability
  • Inspired and Resourceful

Certification

Certified Family Trauma Specialist, Research in Mental Health

Certified BLS (Adult,Child,Infant) CPR and First Aid

Nutrition and dietetics

Studied the science of nutrition, to specialize in the development of dietary growth, and examine the effects of health and well-being related to food and mental health in the population.

Timeline

Case Manager II

Telecare Corporation
07.2023 - Current

Mentor

Elements For Balance
08.2019 - 07.2022

Sales Representative

Bimbo® Bakeries USA
05.2016 - 03.2018

Associate of Science - Psychology And Sociology

Long Beach City College

High School Diploma -

Sierra Vista Adult-School- Independent Studies

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Jessica Valdez