Jessica Tynan
Toronto
Summary
Highly organized and detail-oriented administrative professional. Experience in providing comprehensive support to executives and teams. Proficient in managing day-to-day operations, handling correspondence, and maintaining accurate records. Strong interpersonal communication skills, with a proven ability to multitask in fast-paced environments while ensuring efficiency and productivity. Adept at utilizing office software, managing databases, and streamlining administrative processes to contribute to the smooth functioning of an organization.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
Work History
Administrative Assistant
University Health Network
04.2025 - Current
- Maintaining confidential sensitive information by adhering to strict privacy policies and implementing secure filing systems ensuring patient data is safely stored.
- Deliver excellent customer service through prompt responses to patient inquiries, addressing concerns effectively, and building strong relationships.
- Look after two doctors busy clinic schedules, booking patient appointments and liaising with patients.
- Working closely with Nurse co-ordinators providing essential support of day to day administrative operations.
Consultant Secretary
Cervino Medical
08.2022 - 03.2025
- Managing two busy consultants’ clinics and schedules in one of Ireland’s busiest private hospitals
- Duties included liaising with other consultants nationwide, meeting, greeting and registering patients, booking appointments and external tests, answering patient emails and phone calls, booking tests and procedures, looking after patient charts and information in line with GDPR procedures
Patient Services Administrator
Beacon Hospital
03.2021 - 08.2022
- Registering and booking patients for radiology appointments
- Duties included meeting and greeting patients, bill processing, validating medical insurance, handling patient charts and information, liaising with referring physicians and other departments, keeping patient records and reports up to date
Supervisor
Funky Monkeys
01.2020 - 02.2021
- Managing a team in a children’s party facility and soft play center
- Duties included management of team, customer service including dealing with queries or complaints, stock control and ordering, managing memberships, booking birthday parties, cash handling, key holder and responsible for opening and closing of store
Employee
Funky Monkeys
09.2017 - 01.2020
- Party host and front of house
- Duties included taking party bookings, dealing with customers, phone calls and emails, general cleaning
Sales assistant
Glitz’n’Pieces Arnotts
11.2018 - 07.2019
- Duties included sales, upselling of products, customer service and cash handling
Education
Level 6 Business Management -
Technological University
QQI Level 5 Event Management -
Stillorgan College of Further Education
St Raphaela’s Secondary School -
St Olaf’s Primary School
09.2003 - 06.2011
Skills
- Relationship management
- Time management
- Organization
- Efficiency
- Leadership
- Adaptability
- Works well under pressure
- Attention to detail
Timeline
Administrative Assistant
University Health Network
04.2025 - Current
Consultant Secretary
Cervino Medical
08.2022 - 03.2025
Patient Services Administrator
Beacon Hospital
03.2021 - 08.2022
Supervisor
Funky Monkeys
01.2020 - 02.2021
Sales assistant
Glitz’n’Pieces Arnotts
11.2018 - 07.2019
Employee
Funky Monkeys
09.2017 - 01.2020
St Olaf’s Primary School
09.2003 - 06.2011
Level 6 Business Management -
Technological University
QQI Level 5 Event Management -
Stillorgan College of Further Education