Summary
Overview
Work History
Skills
Additional Information
References
Timeline
Generic

Jessica Turner

North Vancouver,Canada

Summary

Detail-oriented and energetic professional with over 4 years of experience in fast-paced office environments as a People and Culture Specialist, coupled with more than 6 years of experience as a Care Aide in healthcare. Highly organized and self-motivated, with strong proficiency in Microsoft Office, Google Workspace, and Excel. Proven ability to multitask, adapt to dynamic environments, and handle sensitive matters with discretion. Skilled in fostering employee engagement, improving retention, and enhancing workplace culture. Known for problem-solving abilities, a keen eye for detail, and a commitment to team development.

Overview

12
12
years of professional experience

Work History

People and Culture Specialist

Hero Home Care
North Vancouver, Canada
09.2020 - Current
  • Spearhead recruitment initiatives, including sourcing, interviewing, hiring, and onboarding employees, with a focus on retention and engagement
  • Promote company culture by organizing events, developing learning opportunities, and fostering a supportive environment
  • Collaborate with cross-functional teams to ensure staffing needs are met and retention programs are effective
  • Create and manage the company newsletter, recognizing employee achievements and enhancing team morale
  • Plan and execute job fairs to attract top talent and increase visibility in the local market
  • Develop and implement onboarding and retention strategies to ensure employee satisfaction and reduce turnover
  • Support operational functions such as event planning and office administration
  • Key Achievements: Improved employee retention rates by implementing new training programs and proactive engagement initiatives
  • Successfully managed hiring campaigns, filling critical roles efficiently while maintaining high-quality standards

Health Care Aide

Nurse Next Door Home Care Services
North Vancouver, Canada
01.2013 - 08.2020
  • Delivered high-quality care to clients in home and community settings, ensuring their safety and comfort.
  • Assisted with activities of daily living (ADLs), such as bathing, dressing, grooming, and medication reminders.
  • Provided companionship and dementia support, focusing on clients' physical and mental well-being.
  • Managed home tasks, including meal preparation, light housekeeping, and transportation to appointments.
  • Maintained clear communication with clients, families, and healthcare professionals to coordinate effective care plans.
  • Key Achievements: Consistently received positive feedback from clients and their families for compassionate, reliable care.
  • Enhanced client quality of life through personalized care plans and attention to detail.

Skills

  • Interviewing
  • Talent Acquisition
  • Candidate Sourcing
  • Employee Orientation
  • Retention Programs
  • Event Planning
  • Office Administration
  • Microsoft Office Suite
  • Google Workspace
  • Excel
  • PowerPoint
  • Strong Interpersonal Communication
  • Conflict Resolution
  • Time Management
  • Organizational Abilities
  • Dementia Support
  • ADLs
  • Companionship
  • Home Care Assistance

Additional Information

● Developed and implemented retention programs to enhance employee satisfaction.

● Extensive experience in organizing new hire orientations and training sessions.

● Created and maintained company newsletters to foster employee engagement and

recognition.

● Successfully managed and coordinated staffing for multiple locations, including North

Vancouver, Burnaby, Richmond, Vancouver and the Fraser Valley.

References

References available upon request.

Timeline

People and Culture Specialist

Hero Home Care
09.2020 - Current

Health Care Aide

Nurse Next Door Home Care Services
01.2013 - 08.2020

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Jessica Turner