Jessica Tsu
Toronto
Summary
Dynamic and detail-oriented professional with experience at Hitachi Logisteed Ltd., excelling in process documentation and team collaboration. Proven problem-solver with strong communication skills, fluent in English and Chinese. Successfully streamlined workflows and enhanced project understanding, contributing to a positive work environment and improved operational efficiency.
Overview
4
4
years of professional experience
Work History
Intern
Hitachi Logisteed Ltd.
05.2025 - 06.2025
- Contributed to process documentation, ensuring clarity and consistency in operations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Assisted in recruitment processes by screening resumes and scheduling interviews.
- Filed paperwork of 14 months in 2 days and sorted, and delivered mail and maintained office organization.
- Created and updated tracking spreadsheets using MS Excel.
- Developed strong written and verbal communication skills with translating Chinese into English for employee handbook and other legal provisions.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
Intern
Ammex Products
04.2024 - 06.2024
- Managed communication between departments to streamline project workflows.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Prepared project presentations and reports to assist senior staff.
- Contributed to positive work environment by actively participating in team-building activities.
After-school Tutor
Volunteer Work
09.2021 - 12.2021
- Developed individualized learning plans to enhance student comprehension and engagement in core subjects.
- Facilitated homework assistance sessions, including math, Chinese, and English, promoting academic confidence and skill reinforcement among students over the 3 months.
- Collaborated with teacher volunteers to align tutoring strategies with classroom objectives and curricula.
- Organized enrichment activities that stimulated critical thinking and problem-solving skills among students.
- Provided constructive feedback to students and communicated progress with parents to support educational goals.
- Improved students' overall academic performance by providing one-on-one tutoring in homeworks for various subjects.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure in online tutoring sessions
- Provided targeted and personalized support for students preparing for standardized tests or exams.
Education
Bachelor of Science - Psychology, Industrial Relations & Human Resources
University of Toronto
Toronto12-2026
Skills
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Goal-oriented mindset
- Attention to detail
- Team collaboration
- Interpersonal and social skills
- Creativity and innovation
- English and Chinese fluency
- Presentations
- Scheduling
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
French
Elementary
Shanghainese
Full Professional
Interests
- Strategy Games
- Music
- Video Gaming
- Reading
- Team Sports
- Puzzle
- Crafting and DIY Projects
- Baking
- Fashion and Style
Timeline
Intern
Hitachi Logisteed Ltd.
05.2025 - 06.2025
Intern
Ammex Products
04.2024 - 06.2024
After-school Tutor
Volunteer Work
09.2021 - 12.2021
Bachelor of Science - Psychology, Industrial Relations & Human Resources
University of Toronto