Jessica Thomas
Calgary
Summary
Responsible and diligent worker with experience in physically demanding jobs such as cleaning and kitchen work. Committed to maintaining a clean and organized environment, contributing to the overall satisfaction of co-workers and customers. Able to manage time efficiently and work independently as well as with others. Seeking a new position in Canada under an open work permit that lasts until January 2026. Hoping to add to my experience and skills while contributing to the success of a reputable organization.
Overview
4
4
years of professional experience
Work History
Housekeeper
Highcliffe Hotel
08.2021 - 11.2023
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively
Front of House Staff Member
Highcliffe Hotel
08.2021 - 11.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Wait Staff Member
Highcliffe Hotel
08.2021 - 11.2023
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Served food and beverages promptly with focused attention to customer needs.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
Kitchen Porter
The Golf Tavern
10.2019 - 04.2020
- Improved kitchen efficiency by maintaining cleanliness and organization of workspaces, utensils, and equipment.
- Assisted chefs with food preparation tasks, resulting in timely service and high-quality dishes.
- Safeguarded food safety standards by properly storing ingredients according to temperature requirements.
Education
Bachelor of Arts - Egyptology & Classical Civilisation
Swansea University
Swansea, Wales07.2018
High School Diploma -
Newcastle Emlyn
Newcastle Emlyn, Wales09.2015
Skills
- Supply Inventory Management
- Problem-solving abilities
- Vacuuming and Sweeping
- Interior and Exterior Cleaning
- Folding Clean Laundry
- Cleaning Bathrooms
- Time management
- Teamwork and collaboration
- Organizational skills
- Polishing surfaces
- Weeding and Planting
Languages
English
Native or Bilingual
Welsh
Native or Bilingual
Timeline
Housekeeper
Highcliffe Hotel
08.2021 - 11.2023
Front of House Staff Member
Highcliffe Hotel
08.2021 - 11.2023
Wait Staff Member
Highcliffe Hotel
08.2021 - 11.2023
Kitchen Porter
The Golf Tavern
10.2019 - 04.2020
Bachelor of Arts - Egyptology & Classical Civilisation
Swansea University
High School Diploma -
Newcastle Emlyn
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