Jessica Tamayo
La Mesa
Summary
Detail oriented Billing & Accounts Specialist with hands-on experience in healthcare-related financial operations, including accounts receivable, accounts payable, invoicing, payment posting, and reconciliation. Experienced supporting companies that serve medical facilities and working in fast-paced environments requiring accuracy, confidentiality, and strong financial documentation. Proficient in QuickBooks, Microsoft Excel, Epic healthcare system, and Compliance Publishing Medical waste system.
Overview
10
10
years of professional experience
Work History
Billing & Accounts Specialist
Medical Environmental Technologies
San Diego, CA
09.2022 - Current
- Prepare and submit invoices, adjustments, and credit memos with a high level of accuracy.
- Manage accounts receivable and follow up on outstanding balances to maintain timely payments.
- Post payments and reconcile customer accounts using QuickBooks and internal systems like Compliance Publishing.
- Research and resolve billing discrepancies and customer account issues.
- Maintain detailed financial records and prepare monthly account summaries and reports.
- Manage high volume billing and payment transactions while maintaining accuracy and detailed financial documentation.
- Maintain and update the company Chart of Accounts.
- Set up new customer accounts and maintain demographic and billing information.
- Communicate professionally with clients regarding statements, payments, and account questions.
- Audit and verify vendor invoices to ensure accuracy and proper approval before weekly payment processing.
Accounts Payable / Customer Service Clerk
Country Manor La Mesa Healthcare Center
La Mesa, CA
05.2021 - 09.2021
- Greeted and assisted patient family members and visitors, providing customer service and front-desk support as needed.
- Processed vendor invoices and maintained accurate accounts payable records in a healthcare facility.
- Reconciled statements and researched discrepancies to ensure accurate financial reporting.
- Assisted with payroll processing and financial documentation.
- Worked closely with department staff to ensure timely billing and vendor payments.
Patient Service Representative
Scripps Del Mar Family Practice
Del Mar, CA
07.2020 - 05.2021
- Managed patient check-in/check-out, scheduling, and insurance verification.
- Created referrals and patient encounters while maintaining accurate records in Epic.
- Handled high call volumes and addressed patient billing and insurance questions.
- Maintained HIPAA compliance when handling confidential patient information.
Customer Service & Billing Support
Brown & Bigelow
San Diego, CA
03.2016 - 04.2020
- Prepared invoices, billing statements, and maintained supporting documentation.
- Assisted with payroll processing and administrative financial tasks.
- Maintained customer account records and updated internal databases.
- Provided customer support regarding orders, account information, and billing questions.
Education
High School Diploma -
Skills
- Healthcare Related Billing & Financial Operations
- Accounts Receivable (A/R) Management
- Accounts Payable (A/P) Processing
- Invoice Processing & Payment Posting
- Account Reconciliation & Aging Reports
- Collections & Customer Account Follow-Up
- QuickBooks, Microsoft Excel & MS Office
- Financial Record Accuracy & Documentation
- Customer & Client Account Support
- HIPAA Compliance & Confidential Records Handling
Timeline
Billing & Accounts Specialist
Medical Environmental Technologies
09.2022 - Current
Accounts Payable / Customer Service Clerk
Country Manor La Mesa Healthcare Center
05.2021 - 09.2021
Patient Service Representative
Scripps Del Mar Family Practice
07.2020 - 05.2021
Customer Service & Billing Support
Brown & Bigelow
03.2016 - 04.2020