Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jessica Suvan

Morinville,CA

Summary

Effective Student committed to learning, developing skills in Accounting and Payroll Administration and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bartender

Thirsty Rooster
04.2024 - 10.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.

Bartender

Quality Inn
01.2016 - 01.2018
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Sales Associate

The Brick
08.2015 - 12.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Education

Some College (No Degree) - Accounting And Payroll Administration

Reeves College
Edmonton, AB
10-2025

Skills

  • Customer relationship management
  • Reliable performance
  • Team-oriented collaboration
  • Proficient in verbal expression
  • Effective patience
  • Strong interpersonal skills
  • Customer service proficiency
  • Enhanced memory skills
  • Appropriate business attire
  • Goal development and execution
  • Adept at handling concurrent responsibilities

Languages

English

Certification

  • Certified - BLS First Aid & Psychological First Aid

Timeline

Bartender

Thirsty Rooster
04.2024 - 10.2025

Bartender

Quality Inn
01.2016 - 01.2018

Sales Associate

The Brick
08.2015 - 12.2015

Some College (No Degree) - Accounting And Payroll Administration

Reeves College

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Jessica Suvan