Dynamic administrative professional with extensive experience at the City of Tulare Police Department, excelling in public relations and event coordination. Proven ability to enhance community engagement through social media management and effective conflict resolution. Recognized for fostering strong relationships and ensuring operational efficiency while supporting executive-level functions.
Overview
13
13
years of professional experience
Work History
Department Assistant
City of Tulare Police Department
Tulare
03.2024 - Current
Spearhead the creation and management of public-facing informational posts, maintaining a strong presence on social media platforms to engage and inform the community.
Organize and oversee community-centered events such as National Night Out, Toys for Kids, Coffee with a Cop, events in the schools and the community that requiring officer presence.
Serve as Secretary for the Police Department Citizen Complaint Board, ensuring transparency and open communication between the department and the public by managing meeting agendas, minutes, and public documentation.
Actively represent the Tulare Police Department on the City’s Communications Team, Events Committee, and Grants Committee, ensuring the department’s priorities align with community needs.
Coordinate tours of the Police Department for local groups, fostering positive relationships with community members and schools.
Respond to public inquiries and complaints, ensuring quick and professional resolutions while managing budget preparation and administrative duties.
Interim Senior Administrative Assistant
City of Tulare Police Department
Tulare
03.2025 - 06.2025
Temporarily promoted to support the department’s executive-level administrative functions and as needed basis.
Acted as the primary liaison between the Chief of Police and City leadership, community members and external agencies.
Oversaw high-level scheduling, correspondence, and departmental priorities while ensuring continuity of operations.
Prepared time-sensitive reports, tracked project milestones, and supported department-wide initiatives with enhanced efficiency and discretion.
Provided leadership and mentorship to administrative support staff, enhancing workflow and internal communication.
Provide essential support to the Chief of Police, managing the calendar and communication with community stakeholders.
Oversee payroll preparation, ensuring accurate records of overtime and leave for department staff.
Monitor security access for all employees and facilitate the reconciliation of department bills, fostering a secure and efficient work environment.
Create and manage Personnel Action Forms and maintain classified personnel files for background checks.
Service Writer
Oxbo International Corporation
04.2022 - 03.2024
Managed employee schedules and timekeeping records, ensuring compliance with labor laws and fostering a fair and transparent work environment.
Maintained front desk operations, handled customer inquiries, and processed orders to ensure timely service and customer satisfaction.
Led safety training and managed workman’s compensation claims, emphasizing the well-being of employees and fostering a culture of safety and accountability.
Office Secretary
JV Recycling & Demolition Inc
12.2021 - 04.2022
Processed payroll and billing, ensuring accuracy in financial operations and fostering a transparent, efficient environment.
Acted as the first point of contact for customers, ensuring their needs were met and maintaining a strong relationship with the community.
Product Service Associate
Lowes
04.2015 - 12.2017
Actively contributed to the store’s safety initiatives and community involvement, organizing events to celebrate local milestones.
Maintained merchandising standards and updated promotional displays to engage customers and support store sales.
Provided excellent customer service, helping local families and businesses find the products they needed.
Collaborated with diverse team members to meet sales goals while addressing customer concerns with a community-first approach.
Linen Specialist
Details Party Rentals
04.2012 - 04.2015
Maintained accurate records for contracts and orders, ensuring smooth transactions and prompt responses to customer inquiries.
Managed billing and payment processes, ensuring financial transparency.
Coordinated with clients and vendors to meet specific needs and enhance the customer experience, fostering strong community relationships.
Contributed to the organization’s community involvement through special projects and events.