Summary
Overview
Work History
Education
Skills
Interests
Reference
Timeline
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Jessica Spagnolo

Management
633 Goldie Ave,Langford,BC

Summary

Highly experienced and known for exemplary team-building and project oversight skills. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Letter Carrier/ Supervisor

Canada Post
10.2022 - Current
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Used SAP to input employees hours, overtime, split routes etc.
  • Tracked deliveries & pickups for customers, making sure delivery agents are arriving on time and ensuring customer satisfaction.

Painter/ Owner

Salt & Pepper Painting
04.2019 - 09.2023
  • Managed daily operations by scheduling and coordinating appointments, assisting customers in selecting and matching colours and preparing invoices and bank deposits.
  • Managed employees on work sites with safety equipment and organization to ensure accurate job completion.
  • Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
  • Oversaw active job sites to ensure productivity was smooth and correct as well as making sure quality of work was up to par with our standards.

Server/ Bar Manager

Deacon Brodie’s
01.2019 - 03.2020
  • Met expectations on beverage ordering, ensuring the restaurant was well stocked at all times.
  • Handled scheduling for employees, making sure we always had enough staff every night to meet customer volumes.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.


Server

Cactus Club Cafe
06.2016 - 11.2018
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Cultivated warm relationships with regular customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Education

Birchmount Park Collegiate Institute
Scarborough, ON
09.2006 - 04.2010

Skills

Teamwork & Collaboration

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Interests

Candle maker

Clothing Designer

Reference

Sandi Olson - Canada Post Senior Supervisor 

#250-701-7192

Savannah VandeKamp Jones - Canada Post Senior Supervisor 

#250-857-2172

Timeline

Letter Carrier/ Supervisor

Canada Post
10.2022 - Current

Painter/ Owner

Salt & Pepper Painting
04.2019 - 09.2023

Server/ Bar Manager

Deacon Brodie’s
01.2019 - 03.2020

Server

Cactus Club Cafe
06.2016 - 11.2018

Birchmount Park Collegiate Institute
09.2006 - 04.2010

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Jessica SpagnoloManagement