Jessica Sommerfeldt
Lethbridge,Canada
Overview
13
13
years of professional experience
Work History
Floor Assistant
Canadian Tire
01.2016 - 06.2017
- Assisted customers with locating and retrieving requested items
- Mixed paint in order to match the desired by customers color
- Explained and recommended different shades of paint to the customers based on the settings of the room
- Made sure that customers were always satisfied with the product they’ve received to avoid any conflicts
- Closed down the store and followed all the required steps as a keyholder’s assistant
Housekeeping/Laundry
Coast Hotel
11.2014 - 11.2015
- Cleaned rooms and kept them well maintained
- Kept room expectations up to branding requirements
- Clean, dry, fold and organize laundry
- Treated stained products as per instructed by Eco-lab
- Member of the Health & Safety Committee
Key Holder/Supervisor
Dollarama
11.2013 - 11.2014
- Execute daily operations of counting and balancing till floats and end of day
- Maintained a safe and healthy work environment
- Instructed staff on how to handle difficult and complicated sales and situations
- Kept inventory of stock and reordered when needed
- Assigned employees to specific job duties
- Member of the Health & Safety Committee
Key Holer
Carters Oshkosh
07.2024 - Current
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising
- Managed store personnel by delegating tasks and supervising daily operations
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Sales Associate
Digital Communications
05.2013 - 09.2013
- Processed legal contracts for customers
- Informed customers of products such as mobile phones, and home Internet
- Accepted cash, debit and credit transactions
- Opened and closed store at beginning and end of shift
- Balanced floats and finish the "end of day reports"
Cashier
Toys 'R' Us
10.2012 - 05.2013
- Accepted debit, credit, and cheques transactions
- Completed sales, returns and exchanges
- Stocked and organized shelves with new merchandise
- Maintained excellent customer service in difficult situations
Education
High school diploma or GED - undefined
CCH Trinity Outreach
Lethbridge, AB12.2012
Skills
- Observant and thorough, pays attention to details and follows protocols
- Excellent computer and math skills
- Highlights:
- Hardworking and respectful
- Great customer service skills
- Takes instructions well, learns quickly
- Consistent and reliable
- Excellent communication skills; understands the importance of listening
- Independent and responsible, works great without supervision
- Cashiering
- Retail Sales
- POS
- Cash Handling
- Basic Math
- Organizational Skills
- Sales
Languages
English
Elementary
Timeline
Key Holer
Carters Oshkosh
07.2024 - Current
Floor Assistant
Canadian Tire
01.2016 - 06.2017
Housekeeping/Laundry
Coast Hotel
11.2014 - 11.2015
Key Holder/Supervisor
Dollarama
11.2013 - 11.2014
Sales Associate
Digital Communications
05.2013 - 09.2013
Cashier
Toys 'R' Us
10.2012 - 05.2013
High school diploma or GED - undefined
CCH Trinity Outreach