Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Sommerfeldt

Lethbridge,Canada

Overview

13
13
years of professional experience

Work History

Floor Assistant

Canadian Tire
01.2016 - 06.2017
  • Assisted customers with locating and retrieving requested items
  • Mixed paint in order to match the desired by customers color
  • Explained and recommended different shades of paint to the customers based on the settings of the room
  • Made sure that customers were always satisfied with the product they’ve received to avoid any conflicts
  • Closed down the store and followed all the required steps as a keyholder’s assistant

Housekeeping/Laundry

Coast Hotel
11.2014 - 11.2015
  • Cleaned rooms and kept them well maintained
  • Kept room expectations up to branding requirements
  • Clean, dry, fold and organize laundry
  • Treated stained products as per instructed by Eco-lab
  • Member of the Health & Safety Committee

Key Holder/Supervisor

Dollarama
11.2013 - 11.2014
  • Execute daily operations of counting and balancing till floats and end of day
  • Maintained a safe and healthy work environment
  • Instructed staff on how to handle difficult and complicated sales and situations
  • Kept inventory of stock and reordered when needed
  • Assigned employees to specific job duties
  • Member of the Health & Safety Committee

Key Holer

Carters Oshkosh
07.2024 - Current
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising
  • Managed store personnel by delegating tasks and supervising daily operations
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.

Sales Associate

Digital Communications
05.2013 - 09.2013
  • Processed legal contracts for customers
  • Informed customers of products such as mobile phones, and home Internet
  • Accepted cash, debit and credit transactions
  • Opened and closed store at beginning and end of shift
  • Balanced floats and finish the "end of day reports"

Cashier

Toys 'R' Us
10.2012 - 05.2013
  • Accepted debit, credit, and cheques transactions
  • Completed sales, returns and exchanges
  • Stocked and organized shelves with new merchandise
  • Maintained excellent customer service in difficult situations

Education

High school diploma or GED - undefined

CCH Trinity Outreach
Lethbridge, AB
12.2012

Skills

  • Observant and thorough, pays attention to details and follows protocols
  • Excellent computer and math skills
  • Highlights:
  • Hardworking and respectful
  • Great customer service skills
  • Takes instructions well, learns quickly
  • Consistent and reliable
  • Excellent communication skills; understands the importance of listening
  • Independent and responsible, works great without supervision
  • Cashiering
  • Retail Sales
  • POS
  • Cash Handling
  • Basic Math
  • Organizational Skills
  • Sales

Languages

English
Elementary

Timeline

Key Holer

Carters Oshkosh
07.2024 - Current

Floor Assistant

Canadian Tire
01.2016 - 06.2017

Housekeeping/Laundry

Coast Hotel
11.2014 - 11.2015

Key Holder/Supervisor

Dollarama
11.2013 - 11.2014

Sales Associate

Digital Communications
05.2013 - 09.2013

Cashier

Toys 'R' Us
10.2012 - 05.2013

High school diploma or GED - undefined

CCH Trinity Outreach
Jessica Sommerfeldt