Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jessica Smith

Oshawa,ON

Summary

Dedicated and qualified registered practical nurse that is experienced with leadership skills in managing nursing operations and optimizing patient care. Proven ability to implement effective healthcare protocols and improve patient outcomes through effective and positive management skills. Focused on team collaboration and achieving results, with reputation for reliability and adaptability.

Overview

5
5
years of professional experience

Work History

Health and Wellness Manager

Chartwell Wynfield Retirement Residence
12.2021 - Current
  • Managed and led a team of dedicated PSWs, UCPs and RPNs by providing mentorship, guidance and reassurance to enhance their skills and performance levels.
  • Cultivated a positive work environment by fostering open communication, collaboration and respect among all team members.
  • Created and oversaw staffing schedules for PSW/UCPs & RPNs to ensure departments were adequately staffed while working around individual vacation/time off requests.
  • Conducted regular Health assessments in hospital settings or in the community for new prospects interested in moving into the residence.
  • Developed and continuously updated comprehensive care plans bi-annually for residents in both Assisted Living and Independent Living Units.
  • Ordered all nursing/care supplies and kept check on inventory levels on a monthly basis.
  • Enhanced patient satisfaction by implementing innovative health & wellness programs tailored to meet patient needs.
  • Collaborated with other health professionals to create & execute events, seminars and workshops for staff and residents.
  • Managed department budgets and resources effectively & identifying cost-saving opportunities while maintaining high-quality care delivery.
  • Developed and maintained positive relationships with family members, community members, businesses and vendors to build trust and rapport.
  • Collaborated with interdisciplinary teams to optimize patient outcomes and streamline communication between departments.
  • Delegated responsibilities effectively amongst team members according to individual strengths and areas of expertise which allowed for smooth transitions during shift changes.
  • Promoted a positive work environment by addressing staff concerns promptly and providing resources for professional development opportunities.
  • Recruited, hired, and onboarded RPNs and PSWs to strengthen our team's capabilities further.
  • Enhanced staff performance through regular evaluations, feedback, and tailored coaching sessions.
  • Oversaw infection control procedures within the residence, to ensure lowered infection rates and protect patients from infections while keeping each department compliant with corporate IPAC measures.
  • Facilitated open lines of communication between staff, families, and patients by scheduling care conferences and ensuring proper documentation in patient records.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for staff to share ideas and concerns.

Registered Practical Nurse

Extendicare
03.2020 - 09.2022
  • Provided compassionate and attentive nursing care to patients with diverse acute and chronic health conditions such as Dementia, Alzheimer's, Heart conditions, Parkinson's, COPD, Cancer, Diabetes, Arthritis, etc.
  • Contributed to a positive work environment by actively participating in team meetings and offering support to colleagues on shift as needed.
  • Maintained accurate documentation of patient information, treatments administered, & observations made during shifts with the use of Point Click Care.
  • Facilitated smooth transitions between shifts through clear communication during handoff reports with colleagues regarding pertinent patient information.
  • Monitored vital signs and assessed patients regularly, identifying changes in condition and initiating appropriate interventions.
  • Promoted a safe clinical environment by adhering to infection control guidelines and maintaining proper hygiene standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Reduced medication errors by diligently administering medications according to physician orders & facility protocols.
  • Provided emotional support to patients and families during difficult medical situations, fostering trust and rapport.
  • Ensured timely wound care was completed for patients, reducing the risk of infection and promoting healing.
  • Educated patients, families and caregivers on diagnosis, treatment options, disease process, management and lifestyle options.
  • Mentored new nursing staff members by sharing knowledge of best practices and providing guidance when required.
  • Demonstrated proficiency in various nursing skills such as ostomy, urostomy, catheterization, specimen collection, tube feeding and wound dressing.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Served as an advocate for patients' rights, working closely with families to address concerns or questions regarding treatment options.
  • Assisted PSWs with patient's ADLs such as bathing, dressing, feeding, and other activities.
  • Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies while following infection control protocols.

Education

Practical Nursing

Durham College
Oshawa
10-2019

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Reliability
  • Excellent communication
  • Active listener
  • Adaptability and flexibility
  • Geriatric care
  • Patient assessment and Care plan development
  • Staff leadership and development
  • Medication Administration
  • EMR / EHR, Point Click Care

Languages

English
Full Professional

Timeline

Health and Wellness Manager

Chartwell Wynfield Retirement Residence
12.2021 - Current

Registered Practical Nurse

Extendicare
03.2020 - 09.2022

Practical Nursing

Durham College

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Jessica Smith