Jessica Smith
White Rock,BC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Household Coordinator
Self-employeed
04.2011 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills,
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
- Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
Server
The Keg Steakhouse + Bar, Hogs Breath
03.2005 - 04.2010
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Barista Shift Supervisor
Starbucks
01.2000 - 04.2007
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Skills
- Technology proficiency
- Teamwork
- Multitasking and organization
- Detail-oriented
- Hospitality background
Languages
English
Full Professional
Certification
Serving it Right
Timeline
Household Coordinator
Self-employeed
04.2011 - Current
Server
The Keg Steakhouse + Bar, Hogs Breath
03.2005 - 04.2010
Barista Shift Supervisor
Starbucks
01.2000 - 04.2007
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