Jessica Small
Vancouver,British Columbia
Summary
Detail-oriented Building Service Worker/Cleaner brings extensive construction background and specialized experience on challenging projects. Smoothly leads team members to meet goals, maximize performance and maintain important safety standards. Knowledgeable about applicable codes and industry best practices.
Overview
9
9
years of professional experience
Work History
Asbestos Abatement Supervisor
Ace Environmental Ltd
Vancouver, BC
05.2013 - 07.2019
- Constructed enclosed walkway to decontamination area.
- Monitored equipment operation during extraction process to detect problems.
- Adhered strictly to OSHA regulations when performing asbestos abatement operations.
- Removed asbestos debris with vacuum and cleaned surroundings.
- Assigned specific tasks to individual workers.
- Kept production team moving forward for progress in daily site operations.
- Controlled access points at job sites by ensuring only authorized personnel are permitted entry.
- Educated crew members on safe handling techniques for hazardous materials such as asbestos fibers or lead-based paint particles.
- Set up portable showers or mobile decontamination unit on site.
- Trained new personnel on proper safety procedures before allowing them onto job sites.
- Monitored air quality on job sites to ensure safe working conditions for all employees.
- Headed loading and transportation of materials and hazardous waste.
- Trained and monitored employees to teach daily tasks and improve performance.
- Supervised personnel throughout projects to monitor performance, quality and safety.
Building Service Worker
Atira Property MGMT
Vancouver, BC
10.2016 - 01.2017
- Ensured compliance with health codes by following established procedures.
- Vacuumed carpets, rugs and upholstery.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Disinfected high-touch surfaces like door handles or elevator buttons.
- Swept, mopped and polished floors in public areas of buildings.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Cleaned windows, glass partitions, mirrors and other surfaces.
Front Desk Concierge
Aboriginal Tourism Association of BC
Vancouver, BC
06.2010 - 09.2010
- Updated front desk's concierge book to maintain most relevant visitor information.
- Processed payments using point of sale systems including cash handling and credit card processing.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Gave clear directions to local museums, restaurants and places of interest to patrons.
- Built and maintained productive relationships with employees.
Hostess 2010 Olympics
Aboriginal Tourism Association of BC
Vancouver, BC
01.2010 - 02.2010
- Assisted in managing registration tables and distributed name tags as needed.
- Guided patrons to exits or provided instructions in emergency situations.
- Communicated directions to patrons for points in or outside of facility.
- Managed crowds and monitored safety during performances.
- Distributed promotional material such as brochures or flyers throughout the venue.
- Greeted guests upon arrival, provided them with information about the event and directed them to their seats.
Education
Some College (No Degree) - Aboriginal Tourism Management Diploma
Native Education College
Vancouver, BC06.2011
Some College (No Degree) - Aboriginal Tourism Operations Certificate
Native Education College
Vancouver, BC06.2010
Skills
- Procedure Planning
- Equipment Safety Verification
- Employee Training
- Hand and Power Tool Operation
- Team Leadership
- Dependable and Hardworking
- Safe Operating Procedures
- Physical Strength and Stamina
- Worker Training
Affiliations
- Outdoor activities
- Dancer of the arts
- Traveling, camping and watersports
Timeline
Building Service Worker
Atira Property MGMT
10.2016 - 01.2017
Asbestos Abatement Supervisor
Ace Environmental Ltd
05.2013 - 07.2019
Front Desk Concierge
Aboriginal Tourism Association of BC
06.2010 - 09.2010
Hostess 2010 Olympics
Aboriginal Tourism Association of BC
01.2010 - 02.2010
Some College (No Degree) - Aboriginal Tourism Management Diploma
Native Education College
Some College (No Degree) - Aboriginal Tourism Operations Certificate
Native Education College
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