Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JESSICA S. LEE

Rowland Heights

Summary

Experienced Hospitable Assistant Front of House Manager skilled in leading, influencing, and motivating staff to deliver exceptional guest experiences. Known for advocating sound financial decisions and upholding honesty and integrity in all interactions. Thrives in fast-paced, high-volume environments and excels under pressure to ensure operational success.

Overview

20
20
years of professional experience
1
1
Certification

Work History

FOH Supervisor

Bon Appetit
11.2023 - Current
  • Staff training
  • Exel
  • Word
  • Daily menu
  • Inventory
  • Ordering products
  • POS system

Nordstrom DC
12.2021 - 10.2023
  • Outbound
  • Inbound
  • Interim Trainer
  • Flat
  • RI
  • Claims

Catering/Barista/Serving on the line

Bon Appetit
11.2017 - 10.2021
  • Catering
  • Barista
  • Serving clients
  • Micro-market
  • Inventory
  • Ordering Sysco or Produce
  • Driving catering Van or Box Truck

Cashier/FOH

Aramark
11.2015 - 11.2017
  • Cashier
  • Stocking
  • Manage MicroMarket
  • Light Office Work

Cashier

Guckenheimer
01.2013 - 11.2015
  • Cashier
  • Stocking
  • Serving on the Line
  • Making Smoothies & Juices
  • Phone orders
  • Light baking

Shift Leader

Merely Sweets
01.2011 - 02.2013
  • Greet Customers
  • Cashier
  • Answering Phones
  • Stocking
  • Inventory
  • Sales
  • Light Baking
  • Taking Orders
  • Training new employees

Women Shoes

Macy's
07.2007 - 04.2010
  • Greet Customers
  • Cashier
  • Answering Phones
  • Customer Service

Custom Ice Cream Server

Cold Stones
06.2005 - 09.2005
  • Ice Cream Server
  • Cashier
  • Customer Service
  • Greet Customers

Education

Diploma -

Glen A. Wilson HS
01.2005

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Pasadena City College

Skills

  • Customer service excellence
  • Customer transaction management
  • Inventory management
  • Employee training

Certification

  • Food Handling, Bon Apetite - 10 Years

Timeline

FOH Supervisor

Bon Appetit
11.2023 - Current

Nordstrom DC
12.2021 - 10.2023

Catering/Barista/Serving on the line

Bon Appetit
11.2017 - 10.2021

Cashier/FOH

Aramark
11.2015 - 11.2017

Cashier

Guckenheimer
01.2013 - 11.2015

Shift Leader

Merely Sweets
01.2011 - 02.2013

Women Shoes

Macy's
07.2007 - 04.2010

Custom Ice Cream Server

Cold Stones
06.2005 - 09.2005

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Pasadena City College

Diploma -

Glen A. Wilson HS

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JESSICA S. LEE