Jessica Silvera
Los Angeles
Summary
Dynamic Payroll Coordinator at Cast & Crew with a proven track record in payroll administration and client relationship management. Recognized for meticulous attention to detail and achieving timely payroll processing. Skilled in data entry and fostering strong communication, ensuring seamless operations across multiple entertainment projects.
Overview
12
12
years of professional experience
Work History
PAYROLL COORDINATOR
CAST & CREW
01.2020 - Current
- Processed payroll weekly, ensuring accuracy and timeliness in all payments to employees.
- Update employee information (ie: loan outs, addresses, pay changes, name changes, direct deposit, agencies, 401K, Work Dues).
- Submit adjustments for payroll per client’s request, submit adjustments for any pension/contributions that are owed to employees, retros, void checks for incorrect payments.
- Managed client communications regarding pay corrections, labor inquiries, employee pay, cash receipts, and reissue requests, ensuring all concerns were addressed promptly.
- Collaborated with team members to resolve tax inquiries, check discrepancies, and account coding issues, enhancing overall payroll accuracy.
- Create invoices to payout crew on multiple entertainment projects.
- Reach out to clients for pending invoices.
- Created minor trust accounts to ensure accurate deductions and proper fund management.
- Handled miscellaneous payroll tasks for clients to maintain smooth payroll operations.
ADMIN ASSISTANT, DATA ENTRY, QUALITY CONTROL
SHY CREATION, INC
07.2018 - 01.2020
- Processed sales orders and notified sales representatives of delays due to quality issues to maintain customer satisfaction.
- Ensured all items met quality standards by closely inspecting each product for defects and inconsistencies.
- Checked invoices for discrepancies by ensuring received quantities matched ordered amounts and pricing.
- Communicated with factories regarding recurring issues, overcharges, and invoice discrepancies to resolve problems efficiently.
- Receive new merchandise and enter all data for record keeping.
- Collaborated with CEO on product information including selling price, product class, and standard weights to inform strategic decisions.
- Balanced workload by organizing tasks based on urgency and deadlines, ensuring timely order processing.
- Achievements: Marking down prices for items from factories, organizing invoice formats to receive faster, catching errors within system, tag info, and photos.
BARTENDER, server, HOSTESS
Barrio queen
10.2014 - 06.2018
- Maintained cleanliness and stock of liquor, mixed and crafted drinks to deliver high-quality service at restaurant and bar.
- Provided attentive dine-in service, promoted specialty food items, and upsold drinks to enhance guest experience.
- Handled phone inquiries, scheduled reservations, tracked inventory, sold merchandise, and greeted customers to ensure smooth operations.
ENGLISH TEACHER, assistant
AHPLA
03.2017 - 09.2017
- Researched, studied, and taught English to business professionals in Mexico City offices, enhancing their communication skills.
- Traveled to various businesses to develop class activities and learning strategies tailored to specific needs.
- Always planning ahead and researching the language.
- Monitored workbook progress and tracked student advancement in language proficiency.
ADMINISTRATIVE ASSISTANT
TOPGOLF
01.2015 - 04.2016
- Organized invoices, processed refunds, managed receipts, handled phone calls and voicemails, controlled safe count, tracked office inventory, reordered supplies, filed administrative documents, and coordinated interviews for new hires.
- Coordinated monthly projects to enhance office organization and efficiency.
- Supported office manager in completing essential tasks.
- Established targets for personal and team development.
- Entered data from server reports into Excel to calculate appropriate tips for servers.
- All while using Microsoft Excel, Word, and Outlook.
Skills
- Payroll administration
- Invoice management
- Data entry
- Employee records maintenance
- Coordinating projects
- Time management
- 10 Key
- 65 WPM
- Attention to detail
- Client relationship management
- Basic Spanish
- Excellent Organization
- Excellent communication
- Integrity
Timeline
PAYROLL COORDINATOR
CAST & CREW
01.2020 - Current
ADMIN ASSISTANT, DATA ENTRY, QUALITY CONTROL
SHY CREATION, INC
07.2018 - 01.2020
ENGLISH TEACHER, assistant
AHPLA
03.2017 - 09.2017
ADMINISTRATIVE ASSISTANT
TOPGOLF
01.2015 - 04.2016
BARTENDER, server, HOSTESS
Barrio queen
10.2014 - 06.2018