Jessica Shepherd
Griffintown Montreal,Quebec
Summary
Dedicated and passionate Administrative assistant with history of meeting company goals utilizing consistent and strong organized practices. Seeking position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Assistant/General Manager
Galerie203
03.2022 - Current
- Maintain exceptional polite, professional communication services to clients, artists, visitors, associates and higher management.
- Planning and coordinating; marketing, servicing administrative promotional material for upcoming events and sponsors.
- Construct and distribute correspondence memos, letters, emails, and forms on behalf of higher administration.
- Recommend, develop and implement effective marketing plans generating event and sale revenues.
- Perform multiple tasks and projects under time constraints and deadlines.
- Work both independently and collaboratively on projects of varying size and importance.
- Design posters and flyers to promote upcoming shows for gallery
- Maintain and construct contact lists
- Ensure all procedures, policies and standards were understood and followed by associates. Supervise and delegate work of junior staff.
Manager
Barista, The Roost Café
08.2020 - 02.2022
- Key holder. Responsible for opening and closing cafe according to management standards.
- Insure all procedures, policies and standards were understood and followed by associates
- Training and overseeing of new employees
- Proficient knowledge of POS and cash handling
- Experience of sales in retail products
- Ability to work under pressure in fast paced environment amid distractions and interruptions.
- Accounting for sales and balancing drawers at beginning and end of each shift.
- Responsible for keeping cafe to health-code standards and sanitation policies when handling food and beverages.
Fitness Floor Staff
Caledon Wellness Centre
11.2018 - 05.2020
- Supervision over fieldhouse and safety of members
- Greeting members, ensuring positive experience
- Kept fitness areas, machines and spaces clean and orderly for customers.
- Administered CPR, first aid and medical services to injured customers and participants.
- Coordinated healthy and safe use of fitness tools, equipment and spaces to prevent injuries.
Aquatics Deck Supervisor
Caledon Wellness Centre
10.2017 - 06.2019
- Supervised aquatic staff and administered performance evaluations to communicate expectations
- Monitored pH, chlorine, alkalinity and water hardness and took steps to maintain pool at optimal levels.
- Empowered workers to independently handle common issues and maintain strict safety standards.
- Enhanced customer service based on feedback from guests.
Education
Business & Society
York University
Bachelor of Business Communications Studies -
Brock University
Sociology Introduction SOCI 150 Credit - undefined
Humber College
OSSD Health And Wellness Major Program Leadership Course -
Humberview Secondary School
Bolton, ON06.2019
Skills
- Proficient Interpersonal/Leadership qualities
- Administrative Writing/Typing Skills
- Proficiency in Microsoft Office
- Organization/Time Management
- Professional Communication Etiquette
- Editing and Proofreading
- Verbal Communication
- Attention to Detail/Accuracy
- Resourcefulness/Multitask
- Telephone & Email Etiquette
- Teamwork and Collaboration
- Anticipates Needs
- Emotional Intelligence
Timeline
Assistant/General Manager
Galerie203
03.2022 - Current
Manager
Barista, The Roost Café
08.2020 - 02.2022
Fitness Floor Staff
Caledon Wellness Centre
11.2018 - 05.2020
Aquatics Deck Supervisor
Caledon Wellness Centre
10.2017 - 06.2019
Business & Society
York University
Bachelor of Business Communications Studies -
Brock University
Sociology Introduction SOCI 150 Credit - undefined
Humber College
OSSD Health And Wellness Major Program Leadership Course -
Humberview Secondary School
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