Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Physiotherapy Assistant
North Scarborough Physiotherapy Clinic
04.2024 - 09.2024
Supported physiotherapists during assessments and evaluations, ensuring comprehensive data collection for effective treatment planning.
Managed inventory of therapy equipment, ensuring a clean and well-stocked environment for optimal patient care.
Ensured proper setup, maintenance, and safe operation of all equipment according to established protocols, including TENS machines and interferential units.
Assisted in performing therapeutic ultrasound treatments on patients to promote healing and manage pain.
Hostess
Gyubee Japanese Bar and Grill
07.2021 - 08.2023
Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Science - Kinesiology
University of Waterloo
Waterloo, ON
04.2028
High School Diploma -
Dr. Norman Bethune Collegiate Institute
Toronto, ON
06.2023
Skills
Organization skills
Time Management
Telephone skills
Data Entry
Customer Service
File Management
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Limited Working
Certification
Standard First Aid with CPR-C, The Lifesaving Society - October 2023