Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jessica Shen

Toronto,Ontario

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist

In Touch Care Physiotherapy and Rehab
04.2024 - 09.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Physiotherapy Assistant

North Scarborough Physiotherapy Clinic
04.2024 - 09.2024
  • Supported physiotherapists during assessments and evaluations, ensuring comprehensive data collection for effective treatment planning.
  • Managed inventory of therapy equipment, ensuring a clean and well-stocked environment for optimal patient care.
  • Ensured proper setup, maintenance, and safe operation of all equipment according to established protocols, including TENS machines and interferential units.
  • Assisted in performing therapeutic ultrasound treatments on patients to promote healing and manage pain.

Hostess

Gyubee Japanese Bar and Grill
07.2021 - 08.2023
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Bachelor of Science - Kinesiology

University of Waterloo
Waterloo, ON
04.2028

High School Diploma -

Dr. Norman Bethune Collegiate Institute
Toronto, ON
06.2023

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Customer Service
  • File Management

Languages

English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Limited Working

Certification

Standard First Aid with CPR-C, The Lifesaving Society - October 2023

Timeline

Receptionist

In Touch Care Physiotherapy and Rehab
04.2024 - 09.2024

Physiotherapy Assistant

North Scarborough Physiotherapy Clinic
04.2024 - 09.2024

Hostess

Gyubee Japanese Bar and Grill
07.2021 - 08.2023

Bachelor of Science - Kinesiology

University of Waterloo

High School Diploma -

Dr. Norman Bethune Collegiate Institute
Jessica Shen