Jessica Scott
Caledon,Ontario
Overview
5
5
years of professional experience
Work History
MEMBER SERVICE SPECIALIST
Alterna Savings
12.2021 - Current
- Resolved complex issues with tailored solutions, ensuring positive outcomes for both members and the organization.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Implemented time-saving solutions that significantly reduced meeting preparation times through efficient resource allocation.
- Answered high volume of phone calls and email inquiries.
- Wrote reports, executive summaries and newsletters.
ADMINISTRATIVE ASSISTANT
Ian Martin
01.2021 - 01.2022
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
MARKETING ASSISTANT
Bellurelle
01.2019 - 01.2020
- Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
- Assisted in driving revenue growth by managing pay-per-click advertising campaigns on Google Ads and social media platforms.
- Managed campaigns for various clients that consistently exceeded sales goals.
- Assembled reports and presentations to share insights and recommendations with stakeholders.
- Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews.
Education
Honors Bachelors of Arts - Communications
Carleton University
Ottawa, Ontario01.2023
Skills
- Report Writing
- Presentation Development
- Strategic Planning
- Database Management
- Scheduling
- Staff Management
- Advanced MS Office Suite
- Appointment Setting
- Travel Arrangements
- Excel Spreadsheets
- Social Media Knowledge
- Team Collaboration
Personal Information
Title: Virtual Executive Assistant
Languages
English
Native or Bilingual
Timeline
MEMBER SERVICE SPECIALIST
Alterna Savings
12.2021 - Current
ADMINISTRATIVE ASSISTANT
Ian Martin
01.2021 - 01.2022
MARKETING ASSISTANT
Bellurelle
01.2019 - 01.2020
Honors Bachelors of Arts - Communications
Carleton University