Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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Jessica Scott

Caledon,Ontario

Overview

5
5
years of professional experience

Work History

MEMBER SERVICE SPECIALIST

Alterna Savings
12.2021 - Current
  • Resolved complex issues with tailored solutions, ensuring positive outcomes for both members and the organization.
  • Assisted in the development of company policies and procedures, contributing to a more organized work environment.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Implemented time-saving solutions that significantly reduced meeting preparation times through efficient resource allocation.
  • Answered high volume of phone calls and email inquiries.
  • Wrote reports, executive summaries and newsletters.

ADMINISTRATIVE ASSISTANT

Ian Martin
01.2021 - 01.2022
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.

MARKETING ASSISTANT

Bellurelle
01.2019 - 01.2020
  • Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
  • Assisted in driving revenue growth by managing pay-per-click advertising campaigns on Google Ads and social media platforms.
  • Managed campaigns for various clients that consistently exceeded sales goals.
  • Assembled reports and presentations to share insights and recommendations with stakeholders.
  • Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews.

Education

Honors Bachelors of Arts - Communications

Carleton University
Ottawa, Ontario
01.2023

Skills

  • Report Writing
  • Presentation Development
  • Strategic Planning
  • Database Management
  • Scheduling
  • Staff Management
  • Advanced MS Office Suite
  • Appointment Setting
  • Travel Arrangements
  • Excel Spreadsheets
  • Social Media Knowledge
  • Team Collaboration

Personal Information

Title: Virtual Executive Assistant

Languages

English
Native or Bilingual

Timeline

MEMBER SERVICE SPECIALIST

Alterna Savings
12.2021 - Current

ADMINISTRATIVE ASSISTANT

Ian Martin
01.2021 - 01.2022

MARKETING ASSISTANT

Bellurelle
01.2019 - 01.2020

Honors Bachelors of Arts - Communications

Carleton University

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Jessica Scott