Jessica Sanchez
Bakersfield
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Komoto Pharmacy/Synergy Solutions
04.2022 - 2023
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Shift Supervisor, Rx
CVS Pharmacy
06.2018 - 03.2022
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Supervised and coached team of pharmacy technicians and trainees.
Pharmacy Technician
CVS Pharmacy
06.2017 - 04.2018
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
Certificate - Pharmacy
UEI College
Bakersfield, CA02-2017
Skills
- Billing support
- Insurance billing
- Resolving customer issues
- Problem-solving skills
- Staff development
Timeline
Pharmacy Technician
Komoto Pharmacy/Synergy Solutions
04.2022 - 2023
Shift Supervisor, Rx
CVS Pharmacy
06.2018 - 03.2022
Pharmacy Technician
CVS Pharmacy
06.2017 - 04.2018
Certificate - Pharmacy
UEI College