Jessica Sanchez
Winnipeg
Summary
I am dedicated to every role given, I am hard working and pay attention to detail. I possess the ability to adapt to all environments to complete essential duties and roles effectively. My approach with colleagues, peers and others comes with patience, generosity, and empathy. I am passionate about building meaningful relationships, fostering mutual respect, and creating a supportive environment to empower one another.
Overview
9
9
years of professional experience
Work History
Lead Esthetician
Urban Oasis Mineral Spa
05.2013 - 08.2022
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results
- Achieved high levels of client retention by focusing on building rapport with each individual during appointments.
- Contributed to a positive workplace culture by fostering strong relationships with colleagues and clients alike.
- Collaborated with management to develop new protocols, ensuring consistent quality of service across the team.
Real Estate Assistant
RE/MAX - Amber Treichel
04.2021 - 08.2021
- Maintained efficient office operations by handling errands and administrative functions.
- Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Supported agents in managing multiple transactions simultaneously, ensuring deadlines were met consistently.
- Assisted clients in home staging and overall preparation for real estate sales process.
Manager
Urban Oasis Mineral Spa
01.2019 - 05.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Member Service Representative
Cambrian Credit Union
01.2018 - 03.2018
- Provided excellent customer service, daily account transactions including deposits, withdrawals, moving monies and bill payments
- Opened new accounts, filing paperwork, balance monies, counted and made ATM deposits
Education
Bachelor of Education -
University of Winnipeg
Winnipeg, MB12-2025
Bachelor of Arts -
University of Winnipeg
Winnipeg, MB12-2023
Esthetic Diploma -
Blanche MacDonald
Vancouver, BC01.2010
Skills
- Excellent time management
- Attention to detail
- High customer service skills
- Adaptable to any position/environment
- Teamwork and Collaboration
- Multitasking and Organization
Languages
Timeline
Real Estate Assistant
RE/MAX - Amber Treichel
04.2021 - 08.2021
Manager
Urban Oasis Mineral Spa
01.2019 - 05.2019
Member Service Representative
Cambrian Credit Union
01.2018 - 03.2018
Lead Esthetician
Urban Oasis Mineral Spa
05.2013 - 08.2022
Esthetic Diploma -
Blanche MacDonald
Bachelor of Education -
University of Winnipeg
Bachelor of Arts -
University of Winnipeg
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