Jessica Salas Farias
Los Angeles
Summary
Experienced with business analysis and operational support. Utilizes strategic thinking to streamline processes and enhance productivity. Track record of strong collaboration and effective communication. Recognized for exceptional teamwork and adaptability in dynamic environments. Known for excellent analytical skills and effective communication.
Overview
8
8
years of professional experience
Work History
Warehouse Sorter
Amazon
South Gate, CA
05.2023 - Current
- Sorted and organized incoming packages to ensure efficient distribution across warehouse operations.
- Operated material handling equipment to transport goods within the warehouse environment.
- Collaborated with team members to streamline sorting processes, enhancing workflow efficiency.
- Continuously sought opportunities for personal and professional growth by taking on additional responsibilities and seeking feedback from supervisors.
- Enhanced driver efficiency by implementing comprehensive training programs focused on safety, route optimization, and customer service.
Grocery Store Worker
Amazon
Beverly Hills, CA
03.2020 - 05.2023
- Managed order fulfillment processes to ensure timely and accurate deliveries.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Upheld food safety standards by properly handling perishable items and maintaining appropriate storage conditions during delivery.
Nike
Store Assiocate
Commerce, CA
02.2018 - 01.2019
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed inventory levels, ensuring optimal stock availability and minimizing waste.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Arts - Business Management & Marketing
California State University, Los Angeles
Los Angeles, CA06.2027
High School Diploma -
Esteban E Torres High School
Los Angeles, CA05.2015
Associate of Applied Science - Business Management & Marketing
East Los Angeles College
Monterey Park, CA06.2024
Skills
- Bilingual
- Idea development and brainstorming
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Excellent communication
Timeline
Warehouse Sorter
Amazon
05.2023 - Current
Grocery Store Worker
Amazon
03.2020 - 05.2023
Nike
Store Assiocate
02.2018 - 01.2019
Bachelor of Arts - Business Management & Marketing
California State University, Los Angeles
High School Diploma -
Esteban E Torres High School
Associate of Applied Science - Business Management & Marketing
East Los Angeles College