JESSICA Sabourin
Cambellford,ON
Summary
Led a team of hairstylists to deliver exceptional hair care services, enhancing client satisfaction and loyalty. Developed innovative styling techniques to stay ahead of industry trends. Fostered a collaborative atmosphere that encouraged creativity and teamwork among staff.
Overview
19
19
years of professional experience
Work History
Salon & Staff Management-Client Relations
- Responsible to train staff assistants and high school Co-op students in traditional/innovative hair cutting techniques and salon management
- Proficient at manual scheduling, bookkeeping, supplies and equipment inventory
- Ability to put people at ease by listening to their concerns and providing consultation with hairstyle decisions
Waitress
Dockside Tavern
01.2021 - 01.2023
- Greeting guests providing menu recommendations, taking orders accurately and addressing customer needs and complaints.
- Serving food and beverages, ensuring timely delivery and maintaining table settings.
- Collaborating with kitchen staff, other servers and hosts/hostesses to ensure smooth service.
- Accurately reordering orders, relaying them to the kitchen, and managing order modifications.
Hair Stylist
Locks Salon & Spa
01.2013 - 01.2020
- Specializing in various techniques to create a cut that suits the clients needs
- Performing the traditional Aveda scalp messages to ensure the client feels pampered
- Trained by Aveda to customize the ideal color/highlight and/or tone to the client
- Analyze the clients hair and scalp condition to be able to provide the best suitable treatment
- Training new staff as well as co-op students
- Educating new staff my technique with foil for seamless highlights
- Provide advice on the natural benefits of Aveda’s beauty products that compliment the clients skin and hair
Hair Stylist
The Cut Above
01.2006 - 01.2013
- Specializing in scissor cutting, razor cutting, long hair trimming, short hair cutting and texturizing hair
- Skilled in various techniques of highlights/streaking, dyes/tints and lightening of the hair
- Extensive knowledge of permanents, perms, sewn and bonded extensions
- Perform roller sets, blow-drying, braiding, iron waving/curling, twisting, locking, relaxing, spiking, pin curling, and facial waxing
- Analyze hair and scalp conditions and provide basic treatments
- Provide advice on beauty care treatments for scalp and hair
- Ability to work efficiently as well as ensuring my clients are satisfied
- Training new staff assistants as well as Co-op students
- Scheduling appointments for self and other hairstylists
- Responsible at times for closing of store, including bookkeeping duties
- Ensuring management is aware of supplies and equipment inventory
Hair Salon Assistant
The Cut Above
01.2004 - 01.2006
- Washing client's hair
- Following instructions accordingly, socializing with clients and keeping the workplace clean and organized
- Assist hairstylist with chemicals
- Learn advanced hair-colouring, cutting, styling, thermal reconditioning, hair extension, make-up
Education
Certificate of Qualification - undefined
Ministry of Training
Ontario01.2007
Hairstyling, Advanced - undefined
Durham College
Oshawa, ON01.2007
Cosmetology - undefined
Durham College
01.2007
OSSD - hairstyling
St. Peter's Secondary School
Peterborough, ON01.2004
Skills
Exhibited a consistently positive and approachable demeanor in all professional interactions
Cultivated teamwork and collaboration among cross-functional teams to drive project success
Delivered exceptional customer service by addressing inquiries and resolving issues efficiently
Devised and executed comprehensive problem-solving strategies to effectively address operational challenges
Optimized scheduling and prioritization processes to enhance overall productivity
Languages
English
Full Professional
HOBBIES AND INTERESTS
Fashion, Music, Fitness, Hairstyling Courses
AWARDS AND INDUSTRY RECOGNITION
Aveda training 2014, L'Oreal Passport, L'Oreal 2008, Cooperative Education Certificate of Achievement, The Cut Above 2004, "Passport of Safety" Program, St. Peter's Secondary High School hair styling course
CAREER OBJECTIVE
To obtain a position with a well established and reputable hair salon.
Timeline
Waitress
Dockside Tavern
01.2021 - 01.2023
Hair Stylist
Locks Salon & Spa
01.2013 - 01.2020
Hair Stylist
The Cut Above
01.2006 - 01.2013
Hair Salon Assistant
The Cut Above
01.2004 - 01.2006
Salon & Staff Management-Client Relations
Certificate of Qualification - undefined
Ministry of Training
Hairstyling, Advanced - undefined
Durham College
Cosmetology - undefined
Durham College
OSSD - hairstyling
St. Peter's Secondary School