Jessica Romero Rivera
Los Angeles
Summary
Detail-oriented administrative professional with experience supporting office operations through scheduling, coordination, and clear communication. Able to adapt quickly, manage multiple tasks, and maintain confidentiality while contributing positively to a collaborative team environment.
Overview
2026
2026
years of professional experience
Work History
Fabrication Lab and Software Technician II
California State University, Dominguez Hills
03.2022 - Current
- Supported educational initiatives in collaboration with Apple and Toyota, including the Community Education Initiative and Toyota Dream Car Project.
- Guided students in using fabrication technologies and equipment to complete academic and creative projects.
- Delivered technology training and workshops, equipping students with hands-on technical skills.
- Mentor and support Level 1 technicians.
- Coordinate logistics and assist in the procurement of supplies.
- Develop and update instructional checklists and training materials.
- Provide feedback and assist in the assessment of Level 1 staff.
- Prepared, updated, and organized clerical documents including checklists, supply orders, and performance evaluations.
- Supported administrative needs of the lab by creating instructional materials, maintaining digital and paper filing systems, and updating reports.
- Provided customer service to students, staff, and external partners, resolving inquiries promptly and professionally.
Club Leader
Woodcraft Rangers
- Planned and implemented engaging activities for youth participants, aligned with program goals and monthly themes.
- Developed enriching, community-centered programs to promote social and emotional growth among club members.
- Fostered a safe and inclusive environment for participants to thrive and explore creative interests.
Childcare Provider
- Provided attentive care to children aged 1–15, ensuring safety, nutrition, and educational activities.
- Coordinated schedules and developed tailored care plans to meet each child’s needs.
Customer Service Representative
- Assisted customers by addressing inquiries, managing transactions, and resolving concerns.
- Ensured a high standard of service, contributing to customer satisfaction.
Education
Bachelor’s - Criminal Justice
California State University, Dominguez Hills
Carson, CA01-2026
Skills
- Bilingual in English and Spanish, orally and written
- Plan programs for youth and community engagement
- Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Access)
- Experience with fabrication technology
- Strong interpersonal, organizational, and problem-solving skills
- Attention to detail
- Verbal and written communication
- Adaptability and flexibility
- Collaborative team player
LANGUAGES
Fluent both orally and in writing in English and Spanish.
Timeline
Fabrication Lab and Software Technician II
California State University, Dominguez Hills
03.2022 - Current
Childcare Provider
Customer Service Representative
Club Leader
Woodcraft Rangers
Bachelor’s - Criminal Justice
California State University, Dominguez Hills